How to Resolve Debt With CKS Financial

George Simons | January 31, 2025

George Simons
Co-Founder of SoloSuit
George Simons, JD/MBA

George Simons is the co-founder and CEO of SoloSuit. He has helped Americans protect over $1 billion from predatory debt lawsuits. George graduated from BYU Law school in 2020 with a JD-MBA. In his spare time, George likes to cook, because he likes to eat.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Has CKS Financial sued you? Solo can help you send a professional Answer and later guide you through the debt settlement process.

CKS Financial is a legit company involved in the collection of outstanding debts. Like many debt collectors, they aim to help creditors recover owed funds, often through consistent communication and sometimes legal action. For individuals dealing with debt collection, this process can understandably feel overwhelming. However, there are steps you can take to manage the situation and protect your rights.

If CKS Financial has contacted you, they may have bought your debt or are collecting on behalf of an original creditor. While they may pursue legal action if necessary, they are limited in their methods because you have rights that protect you during this process.

But who is CKS Financial? Is it a legitimate company? And how does it operate? Let's find out.

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What is CKS Financial?

CKS Financial, also known as Webcollex LLC, is a small third-party debt collector in Chesapeake, VA. It acquires single accounts or small and large portfolios and tries to collect on them. The company’s motto is to “never pass a chance to evaluate fresh, primary, secondary, or aged portfolios available for purchase.”

The trade name used for this debt collection company is CKS Financial, but the company is technically called Webcollex LLC legally. So, if you get contacted by a debt collector claiming they are from either company, understand that it’s one and the same. For the purposes of this article, we will refer to the company as CKS Financial.

Although it may be a surprise when your debt goes to CKS Financial, the company is legitimate. CKS Financial has been in business since 2009. Here is CKS Financial’s contact information:

  • Phone: 800-984-3711
  • Address: 505 Independence Pkwy, Chesapeake, VA 23320-5178
  • Mailing address: P.O. Box 2856, Chesapeake, VA 23327-2856
  • Email: info@cksfin.com

Who does CKS Financial Collect for?

CKS Financial works with companies that have sold or transferred their unpaid accounts to collections. Here are some common types of companies they may collect debts for:

  • Credit card companies
  • Retailers and stores
  • Medical providers (hospitals, doctors, clinics)
  • Utility service providers (electricity, water, etc.)
  • Personal loan lenders

Seeing an entry on your credit report by CKS Financial or receiving a lawsuit from them likely means you have an outstanding debt with one of their clients. Do not dismiss it, but verify the debt.

The FDCPA protects you

The Fair Debt Collection Practices Act (FDCPA) regulations have continuously improved. Congress regularly reviews and updates these regulations to maintain a balanced system that works for both consumers and collection agencies. The law provides clear guidelines for professional debt collection practices.

Under the FDCPA, consumers have specific rights and protections. If questions arise about collection practices, consumers can seek guidance from consumer protection agencies like the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).

These organizations help ensure that debt collection remains professional and follows established guidelines. Consumers who experience issues with debt collection practices have the right to file complaints through these agencies' formal channels.

Here are some practices that debt collectors are encouraged to follow to ensure fair and respectful collection efforts:

  • Debt collectors are encouraged to treat you with respect and avoid any behavior that could be seen as harassment. This includes refraining from threats of violence, publicizing your debt without your consent, or pressuring you in any way to make payments.
  • Debt collectors are encouraged to be transparent and honest in their communication. They should never falsely claim to be affiliated with the government or misrepresent any details about the debt, such as its amount, type, or legal status.
  • Debt collectors should only request payments clearly outlined in the agreement or supported by law. They are encouraged to be clear and transparent about any fees or charges, justifying the amounts they ask you to pay

To learn more, read this simple breakdown of your FDCPA rights.

Use a debt validation letter to prevent a lawsuit

Did you know you can stop collection calls by sending CKS Financial a Debt Validation Letter? When any debt collector contacts you, respond by asking them to validate all the account details. The company has 30 days after receiving your letter to either provide documentation or stop collection attempts.

The letter differs from the written verification they should send you within five days of contact. This document asks CKS Financial to report the debt as disputed and provide proof that the debt is yours.

It’s easy to draft a debt validation letter. All you have to do is respond to a few questions about your debt situation, and our software will generate a customized letter for you. Our letter also references the FDCPA, showing CKS Financial you know your rights. It takes minutes to create.

Below is an example.

Example: Devone started receiving collection calls from a debt collector she did not recognize. For a while, she ignored those calls until she checked her credit report and noticed the collection account. She used SoloSuit's Debt Validation Letter to request proof of ownership. The collector removed her account from collections and marked it as paid. The credit reporting bureaus deleted the error, and Devone's credit rose again. It turns out the debt collector had acquired her account as part of an extensive portfolio. But instead of deleting her fully-paid debt, they erroneously kept trying to make her pay again.


To learn more about how a debt validation letter can help you beat CKS Financial, watch this video:

Respond to a CKS Financial lawsuit

Sometimes, debt collectors sue consumers for unpaid debt. When this happens, they file a Summons and Complaint with the court and deliver it to you. The Summons notifies you of the lawsuit and outlines future court dates, while the Complaint (also known as a Petition in some states) lists the specific claims against you.

Defending yourself in court starts when you receive the Summons. You have a limited time to file your Answer with the court, typically 14-35 days, depending on where you live.

Answering a debt collection lawsuit Summons requires only three easy steps.

  1. Respond to each claim in the Complaint document. To answer each claim, state whether you admit, deny, or deny due to lack of knowledge. Most attorneys recommend denying as many claims as possible, forcing CKS Financial to prove each with substantial documentation and evidence.
  2. Assert your affirmative defenses. You should explain the reasons you should be held liable for the debt. Common defenses are CKS Financial lacking the legal right to sue you or the debt being too old (past the statute of limitations). Check out our guide on affirmative defenses to learn more.
  3. File a timely Answer at the court. Although the first two steps may seem tasking, filing the Answer is perhaps the most important step. You should also send a copy of it to CKS Financial’s lawyer. Send everything via USPS-certified mail with a return receipt requested. Just make sure to file your Answer before your state’s deadline.

Check out this video to learn more about a debt collection lawsuit:

Filing the Answer will prevent a default judgment, but it doesn’t mean you will automatically win the case. In fact, if you fail to show in court, you will probably lose, so watch carefully for scheduled hearings and trials. In order to guarantee a resolution before your court date, you should contact CKS Financial and negotiate to settle the debt. Here’s how.

How to settle debt with CKS Financial

Settling debt with CKS Financial can be a structured and straightforward process if you approach it with an idea of how to do it. Here’s a simple guide to help you go through it:

  1. Start by reviewing your income, expenses, and available savings. Determine how much you can pay toward the debt without sacrificing your essential living needs.
  2. Contact CKS Financial to express your intention to settle the debt. Communicating in writing is recommended to maintain a record of all exchanges, but you can also call or use the SoloSettle platform to negotiate. Regardless of the method you choose to communicate, start with an offer lower than your maximum ability to pay. This leaves room for negotiation if CKS Financial counters your offer, which they probably will.
  3. If CKS Financial returns with a counteroffer, be ready to discuss and adjust the terms.
  4. Once you’ve agreed on the terms, ask CKS Financial to provide a written and signed settlement agreement outlining the settlement details.
  5. Follow through with the payment as agreed, and use a method that provides proof of payment, such as a certified check or electronic transfer. This will ensure you have a record of your personal documentation.

SoloSettle can help you settle your debt stress-free. The tool guides you through the steps and offers you a customizable debt settlement letter. After reaching a settlement deal, Solo takes care of the paperwork and ensures you have proof of payment. Learn more about settling debt in the following video:

Read CKS Financial reviews online as you prepare to negotiate

Reviews can help you make an informed decision while communicating with CKS Financial. However, you must be careful not to make a conclusive judgment about them without considering that debt collectors often receive mixed reactions. Here are a few sample reviews to explore:

As you communicate with CKS Financial, they aim to help you get out of debt and recover money for their clients. A positive attitude will help you have a better experience with them and become debt-free sooner rather than later.

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How to Answer a Summons for debt collection in all 50 states

Here's a list of guides on how to respond to a debt collection lawsuit in each state:

The Ultimate 50 State Guide

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Below are some resources on how to use an arbitration clause to your advantage and win a debt lawsuit.

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Debt collection laws vary by state, so we have compiled a guide to each state’s debt collection laws to make it easier for you to stand up for your rights—no matter where you live.

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Like all debt collection laws, the statute of limitations on debt varies by state. So, we wrote guides on each state’s statutes and more.

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The Debt Hotline

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