How to Settle Debt With Credit Management Company

George Simons | February 01, 2025

Fact-checked by Patrick Austin, J.D.

Patrick Austin
Attorney from George Mason
Patrick Austin, JD

Patrick Austin is a licensed attorney with a background in data privacy and information security law. Patrick received his law degree at George Mason University's Antonin Scalia Law School, where he served as the Editor-in-Chief for the National Security Law Journal.

George Simons
Co-Founder of SoloSuit
George Simons, JD/MBA

George Simons is the co-founder and CEO of SoloSuit. He has helped Americans protect over $1 billion from predatory debt lawsuits. George graduated from BYU Law school in 2020 with a JD-MBA. In his spare time, George likes to cook, because he likes to eat.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: If you’re being contacted by Credit Management Company, you should request that all their communications be in writing and send a formal debt validation request. If you’re being sued, respond with a written Answer to avoid a judgment, and contact Credit Management Company to settle for less. They should work with you, and Solo can help you streamline the process.

If you are being contacted by Credit Management Company regarding a delinquent account, then you may be feeling anxious and uncertain about the future. Do not throw your hands up in despair. You have legal rights and pathways for reaching a resolution to the debt issue. For example, you could proactively reach out to Credit Management Company and discuss the possibility of a negotiated debt settlement.

Settle debt with Credit Management Company

You can negotiate debt settlement at any stage of the collections process. SoloSettle makes it easy.

Settle with SoloSettle

Is Credit Management Company legit?

Yes, Credit Management Company (CMC) is a legitimate debt collection agency with licenses to collect in all 50 states. It has been active for 56 years, collecting in the following industries: healthcare, commercial, financial services, higher education, and government.

CMC has offices in New York and Pittsburgh at the following addresses:

  • Pittsburgh Address: Foster Plaza Building 7, 661 Andersen Drive, Suite 110 Pittsburgh, PA 15220
  • New York Address: 200 E Post Rd, White Plains, NY 10601
  • Phone: 412-937-0900
  • Toll-Free: 1-800-472-1483

Who does Credit Management Company collect for?

Although CMC collects mainly for the healthcare industry, it has branched out to other industries, including the public sector and some financial institutions.

So if you have debts resulting from court fees, utility bills, or taxes, the accounts can end up in CMC's hands.

The most common debts that end up with CMC come from:

  • Surgery centers
  • Acute Care hospitals
  • Rehabilitation centers
  • Long-term health care
  • Court fees
  • Taxes
  • Utility bills, etc.

Read Credit Management Company reviews

If you want to know what other people have shared about their debt collection experience with Credit Management Company, then take some time to check out these online reviews:

Objectively speaking, the online reviews of Credit Management Company are a mixed bag. Nevertheless, there are a number of online reviews showing that people can have a productive and positive experience engaging with Credit management Company. Take, for example, the review posted by David:

“I know this place has horrible reviews but I'll post a good experience. I had a collection show up on my credit from a hospital in Oklahoma. St Francis to be exact. Well I live in Virginia and was able to prove through timesheets as well as location tracking I was in VA at the time of supposed charge in Oklahoma. I sent Credit Collection Company this info and it only took 4 days and they removed it from my credit. They are honest in my situation and I appreciate them.”

David’s review is an indicator that debt collectors with Credit Management Company are open to working with you to resolve your debt issue.

You have rights under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) protects consumers from such mistreatment. The act prohibits CMC from:

  • Harassing or speaking down to consumers
  • Asking for personal information
  • Refusing to identify themselves as debt collectors
  • Calling multiple times per day for one debt
  • Contacting family members or friends about your debt
  • Refusing to validate the debt

Instead, any debt collector must:

  • State their name and that of the company they represent (including license numbers)
  • Correctly identify you as the owner of the debt
  • Disclose that they are debt collectors

You should never give your personal information, such as your social security number, to anyone claiming to be a debt collector. Otherwise, you may open yourself up to identity theft.

Take these actions to engage with Credit Management Company

Whether it's just the phone calls or CMC has taken you to court, here's everything you need to know to help you win.

Stop CMC's calls

Stopping debt collectors' calls can be simpler than you imagine.

  • Ask for written communication: Asking for written communication is beneficial in more ways than one. Aside from keeping solid evidence of correspondence, CMC should stop contacting you via phone calls as soon as they receive your request.

  • Send CMC a “Cease and Desist”: Although a Cease and Desist does not take away the debt, it stops the debt collector from contacting you to collect on the account. They can only reach you to tell you what action they plan to take.

Let’s explore an example.

Example: John is contacted by CMC for an outstanding debt. He asks that they stop contacting him via phone because it is disruptive to his home life. He follows that verbal request with a written one sent to CMC. The calls continue. John then crafts a Cease and Desist letter citing his rights under the FDCPA. He demands that all further contact from CMC take place in writing. The phone calls stop, and John is able to send a Debt Validation Letter. When CMC responds to validate the debt, John discovers that the debt does not belong to him and informs CMC–resolving the issue and ending all contact with the debt collector.


Ask CMC to validate the debt

Mistakes are common in the debt collection industry. When CMC first contacts you, it’s best to request that they validate every debt they claim you owe.Validation includes providing the documents you signed on the account, its history, all interests applied, and an accurate balance.

CMC should verify all debts in writing within five days of contact. If they don’t have the proper documents to prove the debt is valid, they must cease collection efforts.

You should send a Debt Validation Letter within 30 days. Keep proof of CMC's receipt of the letter by using certified mail. Check out this video to learn more about how a Debt Validation Letter can help you beat Credit Management Company:

SoloSuit can help you generate the Debt Validation Letter in a few steps.

Write your own Debt Validation Letter in minutes.

Negotiate with Credit Management Company to settle debt

No matter where you are in the debt collection process, you retain the ability to initiate settlement negotiations with Credit Management Company. For context, a debt settlement basically asks the debt collector to accept a lower amount than what is owed. Many debt collectors are open to considering a settlement offer since it presents them the opportunity to collect and close out the delinquent account. Negotiating a settlement is beneficial for you since you could wind up paying significantly less than what you owe.

Here are some steps you can take to effectively negotiate a debt settlement with Credit Management Company:

  1. Objectively assess your financial situation. Make sure you write down everything you owe, including the type of debt and the total amount. Go through your monthly budget to determine if you have sufficient funds to make a reasonable payment toward a settlement. This analysis should take your monthly income and your expenses (e.g., rent/mortgage, food, savings, etc.) into consideration. Why? Because this calculation will help you in deciding whether you can realistically make a lump-sum payment if a settlement is agreed upon.
  2. Contact Credit management Company. Once you have your financial situation figured out, you can contact the debt collector to kick off settlement talks. It's a good idea to start the negotiations with an opening offer that is lower than the amount you can actually pay toward the debt. This strategy will give you some flexibility to engage in productive negotiations.
  3. Get the Settlement Terms in Writing. If you have success reaching a debt agreement with Credit Management Company, make sure to get the terms and provisions in writing. If the debt collector drafts the agreement, read through the document carefully and make sure you understand the terms and conditions. If you have any questions or concerns about the settlement agreement, be sure to address them with the debt collector.
  4. Make the payment. Once the agreement is in place and signed, make your payment on or before the agreed-upon date.

Get additional insight into how to effectively settle your debt with Credit Management Company by watching this informative video:

Win your lawsuit against Credit Management Company

The most stressful part of handling debt collectors is when they take you to court. But you do not have to go through it alone. Solo has prepared an easy step-by-step guide on how to win your debt collection lawsuit.

If Credit Management Company is suing you for debt, the lawsuit begins when you receive the court documents known as the Summons and Complaint (also known as the Petition in some states). The Summons notifies you of the lawsuit, while the Complaint lists the specific claims CMC is making against you.

Winning a debt collection lawsuit starts way before the hearing dates are set. You must first respond to the charges by filing your Answer with the court and sending a copy to the debt collector's attorney. Here are the steps:

  1. Respond to the claims from the Complaint document: You should reply to each claim. State if you agree with the plaintiff's charge, if you deny, or whether you deny it because you do not understand the claim. Indicate either of the three responses on each numbered point in the Complaint.
  2. Assert your defenses: Your affirmative defenses are not why CMC should forgive you, but rather, why you are not guilty. For instance, you can argue that CMC cannot sue you because the debt is past the statute of limitations of your state. Other reasons include the debt not belonging to you, CMC violating your consumer rights, and an inaccurate debt amount.
  3. File the Answer in court: Time is of the essence. You may have 14 days before it is too late to file. Some states allow up to 35 days; check your state’s requirements and abide by its timeline. If you are late, the judge may issue a judgment, and you will automatically lose the lawsuit. Send a copy to the court and CMC’s attorney, and keep a copy in your records.

SoloSuit can help you draft and file an Answer in all 50 states. This will help you tackle your lawsuit like a lawyer without hiring an attorney.

To learn more about these three steps, check out this video:

You can beat Credit Management Company if you stand up for your rights, request a debt validation for every debt, and respond to your lawsuit with a written Answer in good time.

How to Answer a Summons for debt collection in all 50 states

Here's a list of guides on how to respond to a debt collection lawsuit in each state:

The Ultimate 50 State Guide

Debt collector guides

Are you being contacted by a debt collector? We’re making guides on how to resolve debt with each one.

Arbitration

If the thought of going to court stresses you out, you’re not alone. Many Americans who are sued for credit card debt utilize a Motion to Compel Arbitration to push their case out of court and into arbitration.

Below are some resources on how to use an arbitration clause to your advantage and win a debt lawsuit.

Bankruptcy

Bankruptcy is a great way to legally resolve debt, but it's usually best to consider it as a last resort. Here are some bankruptcy guides to help you decide which debt resolution option is best for you.

Check your case status

Don’t have time to go to your local courthouse to check the status of your case? We’ve created state guides on how to check the status of your case throughout the US, complete with online search tools and court directories.

Credit

Debt has a big impact on your credit. Below is a list of guides on how to repair and improve your credit, even while managing major debt, along with other credit-related resources.

Debt collection FAQs

Find answers to some of our the most commonly-asked questions about debt collection below.

Debt collection documents and templates

If you're dealing with debt, these documents and templates will help you respond, protect your rights, negotiate, and resolve your debts.

Debt relief

We’ve created a specialized guide on how to find debt relief in all 50 states, complete with steps to take to find relief, state-specific resources, and more.

Debt settlement

Debt settlement is one of the most effective ways to resolve a debt and save money. We’ve created state guides on debt settlement. Find out how to settle in your state with a simple click and explore other debt settlement resources below.

Eviction

Facing an eviction? The following guides will help you navigate your situation with confidence.

Federal debt collection laws

Knowing your rights makes it easier to stand up for your rights. Below, we’ve compiled all our articles on federal debt collection laws that protect you from unfair practices.

Legal aid

Helping people find access to justice is at the heart of Solo's misison. If you're dealing with a legal debt issue, the following guides will help you through it.

Medical debt

Having a health challenge is stressful, but dealing with medical debt on top of it is overwhelming. Here are some resources on how to manage medical debt.

Personal finance

Learn how to manage your finances and overcome crushing debt. Check out our personal finance guides below.

State debt collection laws

Debt collection laws vary by state, so we have compiled a guide to each state’s debt collection laws to make it easier for you to stand up for your rights—no matter where you live.

Statute of limitations on debt

Like all debt collection laws, the statute of limitations on debt varies by state. So, we wrote guides on each state’s statutes and more.

Stop collection calls

Do you keep getting calls from an unknown number, only to realize that it’s a debt collector on the other line? If you’ve been called by any of the following numbers, chances are you have collectors coming after you, and we’ll tell you how to stop them.

Wage garnishment

Forgot to respond to your debt lawsuit? The judge may have ordered a default judgment against you, and with a default judgment, debt collectors can garnish your wages. Here are our guides on how to stop wage garnishment in your state, plus other wage garnishment resources.

The Debt Hotline

Hosted by Team Solo, The Debt Hotline breaks down debt and personal finance topics with help from attorneys, financial experts, and industry pros. We respond to real questions to help you navigate debt with knowledge and courage.

Other debt resources


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