How to Settle Debt With General Revenue Corporation

George Simons | December 22, 2025

George Simons
Co-Founder of SoloSuit
George Simons, JD/MBA

George Simons is the co-founder and CEO of SoloSuit. He has helped Americans protect over $1 billion from predatory debt lawsuits. George graduated from BYU Law school in 2020 with a JD-MBA. In his spare time, George likes to cook, because he likes to eat.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: To settle debt with General Revenue Corporation, review your finances, make an offer, get a written agreement, and pay promptly. Negotiation is key to saving money. Solo can help you negotiate with collectors.

Do you have a pending student loan? If the payments are past due, you may receive a call or correspondence from the General Revenue Corporation in an attempt to collect the debt. Dealing with a debt collector and facing financial struggles may feel overwhelming, so ignoring collection attempts will only escalate the situation.

General Revenue Corporation can also sue you for past-due consumer debts. You have several options to get out of the debt. One option is to settle the debt, which you can only do after responding to pending lawsuits. Let’s learn more about the company, and then we will discuss how to proceed if they sue you.

Settle debt with General Revenue Corporation

You can negotiate debt settlement at any stage of the collections process. SoloSettle makes it easy.

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What is General Revenue Corporation?

General Revenue Corporation (GRC), a subsidiary of Navient Corporation, is a student loan servicing organization and debt collection agency headquartered in Mason, Ohio. GRC specializes in student loan debt collection and works with colleges and universities of all sizes. It also collects late consumer debts and defaulted taxes for state and federal governments.

SinglePoint® Group of companies acquired GRC in 2019, but it continues to operate under its previous name. You can contact the company with the General Revenue Corporation phone number or other contact information listed below:

  • Phone: 800-234-1472
  • Physical Address: 4660 Duke Drive, Suite 200 Mason, OH 45040-8466
  • Mailing Address: P.O. Box 495999 Cincinnati, OH 45249-5999
  • Website: https://www.generalrevenue.com

Although phone communication is faster, written debt-collection correspondence works best as it better preserves records.

Who does General Revenue Corporation collect for?

GRC collects for a variety of clients, including the following:

  • Higher education institutions
  • Consumer credit providers
  • The government
  • Business credit grantors

The varied clientele means you can receive a debt collection call from General Revenue Corporation if you are late on a credit card debt, a state tax, or a student loan. If you own a business, you may also hear from the debt collector for a past-due business loan.

Read General Revenue Corporation reviews online for more information

GRC has been in business for over 40 years. Throughout that period, many consumers have left reviews online. Check out what fellow consumers say to learn how to resolve a debt with GRC.

Engaging GRC rather than ignoring their communication will speed up debt collection resolution. Your honest reviews can also help others make an informed decision.

Resolve your debt with General Revenue Corporation.

The faster you resolve your debt, the sooner you can recover financially. There are several steps to take when engaging with GRC.

Request a debt validation

You should request debt validation long before GRC sues you. If GRC contacts you and you do not pay off the debt, they will likely enter it on your credit report. The Fair Debt Collection Practises Act requires debt collectors to send more information about the debt they are collecting. Request that GRC verify the debt by sending a debt validation letter. The validation notice they send back should include the following:

  • The entire amount you owe.
  • Full details of the creditor.
  • A statement showing that the debt will be assumed valid by GRC unless you dispute it within 30 days of GRC contacting you.
  • A statement that GRC will further verify the debt if you write to dispute it or request more information.

You can also request that they attach the last billing statement to confirm the age of the debt and whether it has passed the statute of limitations. Watch this video for more information about sending a debt validation letter.

If you find inaccuracies in your credit report, you should resolve those quickly. Read the following section for how to dispute errors in your credit report.

Dispute the debt with the credit bureaus

Once you receive the validation notice, request your credit report from Experian, TransUnion, and Equifax. Compare and note down any discrepancies. If you find conflicting information or an incorrect amount, dispute the debt with the credit bureaus. The table below gives you the credit bureaus' contact information.

Credit Bureau Contact Information
Bureau Contact Information
Equifax Equifax Information Services
P.O. Box 740256
Atlanta, GA 30374-0256

Phone: (888) 298-0045
Website
Experian Experian
P.O. Box 4500
Allen, TX 75013

Phone: (888) 397-3742
Website
TransUnion TransUnion LLC
P.O. Box 2000
Chester, PA 19016-2000

Phone: (800) 916-8800
Website

Sometimes, the debt information may be accurate, but the entire debt may not be yours, or you may have already paid it. Gather all evidence showing this information and send it to GRC and the credit bureaus. They will investigate and either remove or correct the debt.

Request for a goodwill deletion

In some situations, you may have paid the debt on the credit report, but GRC changed the status from unpaid to paid. As much as this is a better entry, it still impacts your chances of getting a new line of credit because lending institutions will see it. You can politely request GRC to remove the debt from your report, giving valid reasons for why you defaulted and how you finally cleared the debt.

Enter a pay-for-delete agreement

If you have confirmed with a Debt Validation Letter that the debt is yours, you can enter an agreement with GRC that they delete the entire debt from your credit report once you pay part or all of it. You can also negotiate for a lower debt payment. Let’s discuss how to settle the debt for less next.

How to settle a debt with General Revenue Corporation

If you present compelling reasons, GRC may be willing to settle the debt for less. For example, if you recently suffered a job loss or cannot work due to health reasons, you can approach GRC and explain your situation, requesting that they close the account in exchange for partial payment. Debt settlement typically follows the following steps:

  1. Review your finances: An in-depth review of your earnings, recurring expenses, and available savings should reveal how much you can set aside to settle the debt. Ensure you account for your daily needs to avoid getting into further debt.
  2. Contact General Revenue Corporation to make an offer: After calculating how much you can afford, write a letter to GRC requesting debt settlement. The letter should declare your offer. Ensure your initial offer is slightly lower than your budget to leave room for negotiations.
  3. Request a settlement agreement: When you have reached a settlement with GRC, request that they send a signed settlement agreement that clearly expresses the terms of the agreement and indicates that the remaining debt will be forgiven.
  4. Pay the settlement amount: Defaulting on a debt settlement payment can have worse consequences than the initial default. You will lose the debt collector’s trust, and depending on the contract terms, you may be liable for fines in addition to owing the entire debt all over.

Note: The forgiven amount could be liable to income tax if it exceeds $600.

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Make an Offer

To learn more about how to negotiate with General Revenue Corporation, watch the following interview with an attorney who shares negotiation tips, tricks and strategies that will increase your chances of reaching a settlement and saving:

What if General Revenue Corporation is suing me?

If General Revenue Corporation is suing you, don't panic. Solo can help you prepare a written Answer and file it with the court and then settle the debt before your court date. Here's how.

The first step to resolving a General Revenue Corporation lawsuit is to respond. When you're sued for a debt, you should receive court documents notifying you of the suit. These documents are called the Summons and Complaint (also known as Petition in some states). The Summons notifies you of the case information, while the Complaint lists the specific claims against you. You should respond to the Summons and Complaint as soon as you receive it by filing a written Answer with the court.

Here are six tips to follow when drafting your Answer:

  1. The Answer document isn't the place to tell your side of the story in detail. Instead of using an elaborate story to respond to the lawsuit, your Answer should focus on responding to the claims listed in the Complaint document. Keep it simple. You can admit, deny, or deny due to a lack of knowledge.
  2. Deny, deny, deny. Most attorneys recommend that you deny as many claims as possible so that General Revenue Corporation can prove their side of the case.
  3. Include affirmative defenses. These are any legal reasons that General Revenue Corporation should not win the case. A common affirmative defense used in debt lawsuits is the statute of limitations, which is the period that a debt collector has to sue someone for a debt. If the debt exceeds the statute of limitations, the lawsuit is void.
  4. Use standard formatting or “style”. At the head of the Answer document, include a caption where you list the court information, party information, and case number.
  5. Include a certificate of service. It's essential to send your answer to General Revenue Corporation. At the end of your Answer document, include a certificate of service when you verify the address you used to send General Revenue Corporation the Answer.
  6. Sign it. Most courts reject legal documents without signatures, so this last step is crucial.

Learn more about these six tips in this video:

Filing an Answer is only the first step to resolving a debt lawsuit. You should watch the case status carefully. You can call the court clerk, watch your mail closely, and use online tools for your courthouse to stay up to date with your case. If there are any hearings or trials scheduled, be sure to attend. Failure to show up will probably result in a lost case.

With an Answer filed, you will avoid default judgment, but you’ll still need to take steps to resolve the debt. Use SoloSettle to contact General Revenue Corporation and negotiate. Settlement is, in most cases, the ideal outcome and best way to resolve debt for good.

How to Answer a Summons for debt collection in all 50 states

Here's a list of guides on how to respond to a debt collection lawsuit in each state:

The Ultimate 50 State Guide

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Below are some resources on how to use an arbitration clause to your advantage and win a debt lawsuit.

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