George Simons | January 16, 2025
Fact-checked by Patrick Austin, J.D.
Patrick Austin is a licensed attorney with a background in data privacy and information security law. Patrick received his law degree at George Mason University's Antonin Scalia Law School, where he served as the Editor-in-Chief for the National Security Law Journal.
Edited by Hannah Locklear
Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.
Summary: Don’t ignore calls or letters from Radius Global Solutions. Instead, ask them to validate the debt, respond to any pending lawsuits with a written Answer to avoid default judgment, and negotiate a settlement. Solo can help with all these steps and more.
A natural reaction to a call and a letter from any collection agency is denial or indifference. Neither approach is practical. Even small or old debt can stick with you for years, resulting in annoying calls and communication from debt collectors and potential damage to your credit score.
The best approach is to handle the debt quickly to avoid legal issues and further complications. How do you prevent these issues when Radius Global Solutions comes after you?
If you are being contacted by Radius Global Solutions, do not ignore their outreach in the hopes that they will give up and magically disappear. Radius Global is a legitimate agency dedicated to pursuing delinquent debts. Instead, take proactive steps to engage with the debt collector. Establish a line of communication and try to determine if there is an amicable resolution to the debt issue.
But you can negotiate with Radius Global Solutions to resolve your debt, and in many cases, save money on the debt. Here’s how, but first, let’s talk more about what Radius Global Solutions does.
You can negotiate debt settlement at any stage of the collections process. SoloSettle makes it easy.
Settle with SoloSettleRadius Global Solutions, LLC is an account recovery and debt collection agency in the United States.
The creditor will send you letters requesting payment and call you to demand it. As soon as the collection account appears on your credit report, your credit score will plummet. You may pay off the debt, but there is a secret that industry insiders wish you didn't know: your credit may not improve by paying off the collection amount.
Below is the Radius Global Solutions phone number and other contact information:
Established in 1982, the Edina-based debt collection company states that it has serviced more than $6B in loan balances for one of the nation’s largest private credit card issuers.
More specifically, Radius Global SOL collectors for companies in the following industries:
These are just some of the types of clients that Radius Global SOL represents. So, if you owe a debt connected to any of these industries, don’t be surprised when you get a call from Radius Global SOL.
If you are curious to learn what consumers have said about their experience with Radius Global SOL on a debt collection matter, then take a moment to read reviews:
While online reviews for Radius Global Solutions are pretty mixed, there are some reviews that indicate consumers can have a pleasant experience communicating with Radius Global collectors to resolve debt. Let’s consider a real example from a borrower named Laura:
“Every one that I have talked to has been very nice and helpful. Thank you very much for helping me out when I got behind.”
This review shows that Radius Global debt collectors aren’t all bad. Most are open to working with you to resolve your concerns and get your debt paid in a manner that works for you and your current financial situation. Communication is the key.
If calling a debt collector to negotiate doesn’t sound like your idea of fun, try using SoloSettle to negotiate online and resolve your debt through the digital settlement platform.
Debt collectors are often unpleasant to deal with. Your best bet is to ask them to stop contacting you. The Fair Debt Collection Practices Act (FDCPA) grants you this right, and you can subsequently request all correspondence to reach you by mail. Be sure to use certified mail if you renegotiate a settlement, submit a debt validation letter, or request to delete goodwill.
When dealing with credit bureaus, the CFPB, or the legal system, you want to leave a "paper trail."
If Radius Global Solutions calls or sends you a letter, you first need to validate the debt, and the process is time-sensitive. You have 30 days after the first contact from Radius Global SOL to request debt validation under the FDCPA. Request debt validation by sending a certified Debt Validation Letter. Collection agencies must respond with all the information regarding the collection account, such as:
Certified mail guarantees they receive your letter, and you will receive a return receipt. It protects you and strengthens your case if you need to escalate it further to a credit bureau—Equifax, TransUnion, Experian—or in court.
When Radius Global Solutions verifies your debt and provides supporting documentation, you owe the company the money. If that's the case, get help from a credit repair company to remove the item from your credit report. But where Radius Global Solutions cannot verify the debt, the law requires them to cease their debt collection efforts and delete the collection account.
One issue with collection agencies is they habitually play a shell game with debts. Equifax, Experian, and TransUnion are the three major credit reporting agencies so a collection account may appear on one or all of your credit reports. It is crucial that you review your credit report from all three of the credit reporting agencies to have a comprehensive overview of your credit health and to identify inconsistencies between the reports.
AnnualCreditReport.com allows you to view your credit report for free. They're the only source allowed to provide you with copies of all three credit bureau reports.
Look for Radius Global Solutions when you receive the report. It would also help to search for accounts with similar amounts and dates under different names. The original creditor may appear on your credit report along with the collection agency. Often, one agency will sell a debt to another, and the same account may have multiple notations.
Validating your debt is not an option if you are outside the 30-day window. You still have options if you wish to remove Radius Global Solutions from your credit report. Pay-for-delete is one of these options: you only pay your debt if Radius Global Solutions agrees to delete the collection account from your credit file.
Many debt collectors will accept a lower amount than what you owe. Why? Because they probably bought the debt from another business for very little money. Because of this, if you pay them anything more than they bought your debt, they make a quick profit, and making money is their only concern.
Verify all negotiations via certified mail, like with the Debt Validation Letter above. Once everyone agrees, sign the agreement. This may protect you in future escalation situations. You should notify Radius Global Solutions if the collection account hasn't been removed from your credit report after a few weeks, as this is a breach of contract. Never underestimate the power of a negative item on your credit score.
You can request a goodwill deletion, which is usually a rare occurrence. Requesting goodwill deletion is the best option for people who have already paid the debt. Send them an email stating you have already paid the debt and would like the collection account off your credit report.
It is entirely up to Radius Global Solutions to remove the collection account. Be polite and concise in your letter, and remember Radius Global Solutions is doing you a favor. Some consumers may share a personal hardship. Provide supporting documentation only if the information is factual. Unexpected family emergencies or layoffs are common hardships.
The federal government protects you. They require collection agencies to adhere to the Fair Debt Collections Practices Act (FDCPA) by prohibiting actions, such as:
The Fair Credit Reporting Act (FCRA) governs how debt collectors and creditors report a delinquent debt to credit reporting agencies. The Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA) are other consumer protection laws.
You can level the playing field if you know what your rights are. The Federal Trade Commission (FTC) provides a FAQ on Debt Collection that tells you your legal rights. Radio Global SOL knows the law, but they hope you don't. Knowing your rights will make it easier to negotiate with them.
If you know that you owe the debt and want to avoid going through stressful litigation proceedings, you can try negotiating a debt settlement. Radius Global Solutions may agree to settle for a lesser amount than nothing at all. They may also agree not to report your account to credit bureaus once you pay the settlement amount.
If you were served with a Summons and Complaint regarding a debt collection lawsuit filed by Radius Global Solutions, then now is the time to act and not bury your head in the sand hoping the debt will magically disappear. If you take just a few proactive steps, you could potentially get them off your back and get them to accept a significantly lower amount through negotiated settlement.
The debt settlement process can be as simple as follow these three steps:
To learn more about debt settlement negotiation, check out this video explaining how you can negotiate a debt settlement on your own:
SoloSettle makes it easy to start the debt settlement negotiation process. Remember to maintain copies of all agreements you reach with Radius Global SOL and honor your part of the agreement.
If you're sued by Radius Global Solutions, you need to respond by filing an Answer. Filing an Answer will protect your rights and save you from garnishment. In most states, you only have 14-30 days to file an Answer.
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Hosted by Team Solo, The Debt Hotline breaks down debt and personal finance topics with help from attorneys, financial experts, and industry pros. We respond to real questions to help you navigate debt with knowledge and courage.