Sarah Edwards | January 08, 2024
Edited by Hannah Locklear
Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.
Fact-checked by Patrick Austin, J.D.
Patrick Austin is a licensed attorney with a background in data privacy and information security law. Patrick received his law degree at George Mason University's Antonin Scalia Law School, where he served as the Editor-in-Chief for the National Security Law Journal.

Summary: Barclays Bank Delaware administers the Old Navy credit card program, also known as the Navyist Rewards Mastercard. SoloSuit explains how the Barclays Old Navy credit card program works.
If you’re like many Americans, you turn to Old Navy when you need new clothes. Old Navy is famous for its low prices on comfortable attire for the whole family. Customers can shop for shirts, jeans, dresses, and activewear in various styles and feel good knowing they aren’t overpaying for their purchases.
Loyal Old Navy customers can apply for a Navyist Rewards Mastercard, which clients can use at any store in the Gap Inc. family, which includes:
If you’re being sued for a debt from your Old Navy credit card, you can settle it for less with SoloSettle. Keep reading to learn more about the card, including its rewards, interest rates, and fees.
Barclays Bank Delaware is the bank for the Old Navy credit card. Before you sign up for any credit card, be sure to understand the agreement you’re entering. Learn more about the Old Navy credit card agreement here.
Check out our guide for more information on how to respond to a debt lawsuit against Barclays: Sued by Barclay for Debt Collection – How to Win
The Old Navy credit card, also known as the Navyist Rewards Mastercard® or the Gap Inc. Mastercard, offers the following rewards:
The Gap Inc. Mastercard is a retail store card that cardholders can use at any Old Navy, Gap, Banana Republic, or Athleta store. Clients can also use the card on the stores’ websites.
So, once an Old Navy cardholder accumulates 100 points, they’ll earn a $1 reward they can use on future purchases. This means that a cardholder who spends $100 at Old Navy will accumulate $5 in rewards.
Here are some other benefits offered by the Old Navy credit card program:
Do you need to validate your debt with Old Navy? Get started with SoloSuit’s Debt Validation template.
While Old Navy credit cards can offer some savings to consumers who apply for them, they have a few disadvantages, such as high interest rates. Here are some of the drawback of the Old Navy card:
Consumers can avoid interest charges if they pay off their entire balance by the due date of their next bill. Otherwise, interest will apply.
Let’s consider an example.
Example: Jill decides to apply for the Gap Inc. retail card. She’s approved and buys $250 of clothing at Old Navy. Since this is her first purchase, she saves 30%, bringing her total to $175. She also earns 875 reward points, which entitle her to $8.75 toward future purchases. Jill’s minimum payment of $40 is due on October 1. She can’t afford to pay the balance, so she sends the minimum. She incurs additional interest fees, which offset nearly half of her rewards earnings.
To maximize the benefits of an Old Navy credit card, consumers should pay off their balance before their due date to avoid interest fees that eat into their savings.
Barclays administers credit card programs for many enterprises, including Lufthansa and the Carnival cruise line. The company has an A+ rating with the Better Business Bureau (BBB), the highest available.
However, Barclays is not free of customer complaints.
A customer cited a bad experience with Old Navy’s credit card program. She had an Old Navy card with another financial institution. When she attempted to use her Old Navy card at her local store, Old Navy said she didn’t have an account and needed to apply for a new card. However, when she attempted to apply, the company denied the application because she had an account on file. As a result, she lost out on the 30% discount and loyalty rewards.
Another client complained about late fees and improper payment application due to Old Navy’s switch from Synchrony to Barclays. The company’s mistakes damaged the client’s credit score and credit report.
Watch this video to learn how to write a Debt Validation Letter for your Old Navy credit card.
If you’re wondering how to pay Old Navy credit card debt, here are a few tips:
In addition, consider the following advice from the Old Navy credit card agreement on how to avoid paying interest:
"You can avoid paying interest on purchases if you pay your purchase balance subject to interest (excluding Easy Pay Offers) plus any monthly Easy Pay Payment Amount in full by the Payment Due Date every month. If you do not pay your purchase balance subject to interest (excluding Easy Pay Offers) plus any monthly Easy Pay Payment Amount by the due date each month, you will pay interest from the date purchases are posted to your account until the date you pay those Purchases in full. To avoid a late fee, you should pay at least the minimum payment due on your account each month."
Remember, the key to paying off credit card debt is consistency and commitment. Stick to your budget, keep your spending in check, and stay focused on your goal.
Retail store cards like Old Navy’s can benefit consumers who regularly shop with them. However, they typically come with high interest rates that can wipe out consumer savings if the cardholder doesn’t pay the balance before the due date. Late payments can incur extra fees of up to $41.
If you apply for an Old Navy card, be realistic about your ability to pay off your balance. Carrying a balance with Old Navy is expensive and can damage your credit score.
Is Old Navy suing you for unpaid debt? Use SoloSuit’s Answer template to respond.
Getting sued for debt sucks, but you still have options, even after a lawsuit is filed.
If you’ve been sued over a debt with Old Navy’s credit card, debt settlement may be your way out. Debt settlement is the process by which a debtor pays off a lump-sum portion of their debt in order to satisfy the obligation for good.
Debt collectors and creditors are often willing to work with debtors who cannot afford to pay off a debt in full. Beware that debt settlement can have a negative impact on your credit score, but nothing will hurt your credit worse than non-payment.
To settle a credit card debt, follow these three steps:
SoloSettle, powered by Solosuit, can help you with each step and more. To learn more about these three steps, check out this video:
Solo makes it easy to resolve debt with debt collectors.
You can use SoloSuit to respond to a debt lawsuit, to send letters to collectors, and even to settle a debt. SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.
SoloSettle can help you contact your debt collector or creditor and negotiate the debt to settle for less, all online. It simplifies and streamlines the process to settling your debt.
No matter where you find yourself in the debt collection process, Solo is here to help you resolve your debt.

>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)

Here's a list of guides on how to respond to a debt collection lawsuit in each state:
Are you being contacted by a debt collector? We’re making guides on how to resolve debt with each one.
If the thought of going to court stresses you out, you’re not alone. Many Americans who are sued for credit card debt utilize a Motion to Compel Arbitration to push their case out of court and into arbitration.
Below are some resources on how to use an arbitration clause to your advantage and win a debt lawsuit.
Bankruptcy is a great way to legally resolve debt, but it's usually best to consider it as a last resort. Here are some bankruptcy guides to help you decide which debt resolution option is best for you.
Don’t have time to go to your local courthouse to check the status of your case? We’ve created state guides on how to check the status of your case throughout the US, complete with online search tools and court directories.
Debt has a big impact on your credit. Below is a list of guides on how to repair and improve your credit, even while managing major debt, along with other credit-related resources.
Find answers to some of our the most commonly-asked questions about debt collection below.
If you're dealing with debt, these documents and templates will help you respond, protect your rights, negotiate, and resolve your debts.
We’ve created a specialized guide on how to find debt relief in all 50 states, complete with steps to take to find relief, state-specific resources, and more.
Debt settlement is one of the most effective ways to resolve a debt and save money. We’ve created state guides on debt settlement. Find out how to settle in your state with a simple click and explore other debt settlement resources below.
Facing an eviction? The following guides will help you navigate your situation with confidence.
Knowing your rights makes it easier to stand up for your rights. Below, we’ve compiled all our articles on federal debt collection laws that protect you from unfair practices.
Helping people find access to justice is at the heart of Solo's misison. If you're dealing with a legal debt issue, the following guides will help you through it.
Having a health challenge is stressful, but dealing with medical debt on top of it is overwhelming. Here are some resources on how to manage medical debt.
Learn how to manage your finances and overcome crushing debt. Check out our personal finance guides below.
Debt collection laws vary by state, so we have compiled a guide to each state’s debt collection laws to make it easier for you to stand up for your rights—no matter where you live.
Like all debt collection laws, the statute of limitations on debt varies by state. So, we wrote guides on each state’s statutes and more.
Do you keep getting calls from an unknown number, only to realize that it’s a debt collector on the other line? If you’ve been called by any of the following numbers, chances are you have collectors coming after you, and we’ll tell you how to stop them.
Forgot to respond to your debt lawsuit? The judge may have ordered a default judgment against you, and with a default judgment, debt collectors can garnish your wages. Here are our guides on how to stop wage garnishment in your state, plus other wage garnishment resources.
Hosted by Team Solo, The Debt Hotline breaks down debt and personal finance topics with help from attorneys, financial experts, and industry pros. We respond to real questions to help you navigate debt with knowledge and courage.
"Finding yourself on the wrong side of the law unexpectedly is kinda scary. I started researching on YouTube and found SoloSuit's channel. The videos were so helpful, easy to understand and encouraging. When I reached out to SoloSuit they were on it. Very professional, impeccably prompt. Thanks for the service!" - Heather