What should I do if Crown Asset Management is Suing Me?

George Simons | December 13, 2024

Fact-checked by Patrick Austin, J.D.

Patrick Austin
Attorney from George Mason
Patrick Austin, JD

Patrick Austin is a licensed attorney with a background in data privacy and information security law. Patrick received his law degree at George Mason University's Antonin Scalia Law School, where he served as the Editor-in-Chief for the National Security Law Journal.

George Simons
Co-Founder of SoloSuit
George Simons, JD/MBA

George Simons is the co-founder and CEO of SoloSuit. He has helped Americans protect over $1 billion from predatory debt lawsuits. George graduated from BYU Law school in 2020 with a JD-MBA. In his spare time, George likes to cook, because he likes to eat.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: If Crown Asset Management is suing you, respond quickly by filing a written Answer with the court to block a default judgment. Then, reach out to the opposing lawyer to negotiate a settlement before your court date.

“I love getting sued by Crown Asset Management!” - said no one ever.

If you are receiving phone calls and letters from a debt collection company like Crown Asset Management, you may be feeling anxious, stressed out, and overwhelmed with uncertainty about your financial future. Solo understands how you feel and is here to help.

It is important to know that you have legal rights when contacted by a debt collection company like Crown Asset Management and there are certain affirmative defenses you could potentially raise that could help you prevail over Crown Asset Management in a debt collection lawsuit.

Crown Asset Management LLC's lawsuit should not be considered a lost battle. When a debt collection company like Crown Asset Management summons you, you have legal rights. This article will discuss those rights, how you can respond, tips on how to engage in settlement negotiations, and ways you can increase your chances of beating Crown Asset Management in court.

Let's jump right in.

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What is Crown Asset Management?

Crown Asset Management (CAM) is a debt collector. As a certified receivables company, "Crown Asset Management" is a business that buys debt. Since 2004, their business model has relied on buying people's debt from other companies to generate profits.

Imagine you owe money on a hospital bill you met. Instead of paying the hospital, you will pay Crown Asset Management once they have gained the debt.

Is Crown Asset Management legit?

Yes, Crown Asset Management is 100% legit. It’s a debt collection agency and debt buyer that will contact you to encourage you to pay off outstanding debts. So, even if you don’t recognize the name, Crown Asset Management still has a right to collect your debt if they’ve been hired by your original creditor or purchased your charged-off account.

Who does Crown Asset Management collect for?

According to their website, Crown Asset Management has bought debt portfolios from over 500 companies. The types of debts include credit cards, consumer loans, lending, and court judgments. This means Crown Asset Management engages in collection practices for an array of debts.

Crown Asset Management also outsources collections to various third parties, which means other debt collectors may contact you on behalf of Crown Asset Management.

But you probably want specifics, right? Crown Asset Management collects for, or purchases debt portfolios from, the following creditors and banks:

  • Blue Ridge Bank
  • Comenity Bank
  • Community Capital Bank
  • Cross River Bank
  • FinWise Bank
  • First Bank & Trust
  • First National Bank of Omaha
  • Petal Card
  • Santander
  • SoFi Bank
  • Synchrony Bank
  • Upstart Network
  • WebBank

So, if you’ve taken out a credit card that was financed by any of these banks, and you failed to pay your debt over the course of several months of years, there is a very good chance that Crown Asset Management purchased your debt account and is now contacting you to encourage you to pay.

When Crown Asset Management calls you about a debt, or even sues you over the alleged debt, you still have options to amicably resolve the debt and avoid the court process.

Read Crown Asset Management reviews online

If you are curious to know what people have said about their interactions with Crown Asset Management on different debt collection matters, then take a moment to read these reviews:

While Crown Asset Management’s online reviews are pretty mixed, there are several that stand out about debtors who had a pleasant experience communicating with Crown Asset Management collectors to resolve debt. Let’s consider a real example from a borrower named Ethan:

“I had an excellent interaction with the representative, Ingrid, who was exceptionally helpful regarding all of my annoying issues I was having with an old charge-off debt they purchased. She went above and beyond to consider me and truly help me receive all of the information, had a wonderful demeanor regarding it, and did it all in a swiftly manner. Thank you, Ingrid and Crown Asset Management, for your excellent 10/10 representative service.”

This review shows that Crown Asset Management’s debt collectors will work with you to resolve your concerns and get your debt paid in a manner that works for you and your current financial situation. Communication is the key. Call the Crown Asset Management phone number at 770-817-6700 to get started.

If calling a debt collector to negotiate doesn’t sound like your idea of fun, try using SoloSettle to negotiate online and resolve your debt through the digital settlement platform.

Follow these steps to respond to a debt Summons and Complaint

When you are sued by Crown Asset Management, you will receive two documents in the mail called the Summons and Complaint. The Summons notifies you of the debt lawsuit and your deadline to respond, while the Complaint lists all the specific claims being made against you.

Follow these steps to respond to the Summons and Complaint and improve your chancing of winning in court:

  1. Respond to each claim listed in the Summons and Complaint
  2. Make your affirmative defenses
  3. File your Answer with the court and send a copy to the plaintiff

Now, let's break each step down in detail. Don't like reading? Check out this video where SoloSuit's CEO, George Simons, explains these 3 steps to respond to a debt lawsuit:

Step 1: Respond to each claim listed in the Summons and Complaint

When Crown Management debt collection sues you, they take a calculated gamble. That gamble is assuming you will not respond to the lawsuit and will not challenge the business affidavit or accounting. In fact, most people who are sued by debt collection agencies choose to ignore the lawsuit, mostly because they don't know how to respond. Ignoring a debt lawsuit is the worst possible choice you could make because this almost always leads to a default judgment. With a default judgment, Crown Asset Management can do the following:

  • Garnish bank accounts, taking all you have earned.
  • Ask for receivership, which allows them to remove the money from the bank account.
  • Block the sale or purchase of a house or car.
  • Sell your unprotected assets.

So, the first step to winning your debt lawsuit is to draft and file a written Answer into the case.

You have 14-35 days to respond to a debt lawsuit, depending on which state you live in. You should draft your Answer and file it within the deadline to give yourself the best chance at winning. Respond to each claim (or allegation) numbered in the Complaint. Use one of the following answers to respond to each point:

  • Admit: like saying, “this is true.”
  • Deny: like saying, “prove it.”
  • Deny due to lack of knowledge: like saying, “I don't know.”

Most attorneys say that denying all the claims against you is your safest bet.

Step 2: Make your affirmative defenses.

After you've responded to each point in the Complaint, include a section where you assert your affirmative defenses in your Answer document. Affirmative defenses are what you use to prove your side in a lawsuit. It is a list of probable reasons that the person suing you has no case.

You only have one chance to assert your affirmative defenses, and it's in your initial Answer. If you don't do it now, you won't be able to bring it up later in the case. Your defenses might include:

  • Lack of proof of "chain of custody,"
  • Lack of proof you owe the money
  • The debt is past the statute of limitations

Verify whether the debt is within the statute of limitations

Check to see if the statute of limitations has expired—the timeframe a creditor or collector has to collect a debt from you through the courts. Let's say it's been nine years since you paid your credit card debt. At that point, Crown Asset Management contacts you about the debt. In that case, the statute of limitations has expired, so that defense becomes viable.

Debts that are outside the statute of limitations pose fewer risks for you. Crown Asset Management cannot win a judgment against you in court, (as long as the statute of limitations has expired).

The court system does not keep track of your debt's statute of limitations. Instead, you must prove the debt is time-barred.

A time-barred debt

A time-barred debt has passed the statute of limitations. Although the statute of limitations has expired, that does not mean that you do not owe money or that your credit rating cannot be affected. This means the creditor will not get a judgment against you if you provide proof that the debt is too old. Such evidence might include a personal check showing the last time you made a payment or your records of the communications you've had with the creditor.

Step 3: File your Answer and stay on top of the case

After you create your Answer, file it with the court and ensure a copy reaches the plaintiff's attorney and the debt collector. As soon as you file your Answer to the Complaint, ensure that you stay abreast of the case. The legal battle does not end after you file your Answer. In the Complaint, for example, there will be a date when you need to appear in court.

There is a "discovery "phase before the trial, where involved parties can request more information and documents. You can request a detailed accounting of the alleged debt and request that Crown Asset Management prove that you owe the alleged debt.

Filing an Answer is only the first step to resolving a debt lawsuit. If you have questions about upcoming trials or hearings, you can contact the court clerk to find some clarity. It’s also a good idea to look into hiring an attorney if you plan to continue to fight the case in court.

On the other hand, you might want to avoid court altogether. If this is the case for you, debt settlement could be your next best option.

How to settle debt with Crown Asset Management

If you have zero interest in going to court to defend yourself in a debt collection lawsuit, you may offer to settle for less with Crown Asset Management. In most cases, settlement is the ideal outcome. In fact, it is quite common for debt collection cases to be resolved via settlement where only a percentage of the outstanding debt is repaid. If you are interested in resolving your debt lawsuit quickly via settlement, consider suing SoloSettle.

SoloSettle is a tech-based approach to debt settlement. Our software helps you send settlement offers to debt collectors like Crown Asset Management and negotiate until you reach an agreement. Despite wanting to win the lawsuit and pay nothing, you might be better off agreeing to pay less than the debt's face value to close the case for good.

The most effective way to offer to settle is to make a settlement offer shortly after filing an Answer to the lawsuit. Here are some tips, from a former debt collector himself, for negotiating with Crown Asset Management:

  • Double-check the debt. Verify the debt is yours and the amount is accurate. Mistakes happen, especially if you have a common name. Put disputes in writing and ask for a detailed breakdown if something seems off.
  • Plan your payment. Decide how much you can realistically afford—lump sum or monthly payments. Keep initial offers reasonable (40%+ of the debt) to avoid being ignored. Collectors may prefer lump sums but will accept payment plans if consistent.
  • Start negotiating. Contact the collector or use an online tool like SoloSettle to make offers.Be ready to explain your financial situation and have your income/expenses handy. Expect counteroffers—it’s normal and a good sign of progress towards a settlement!
  • Get the agreement in writing. Always get the settlement agreement signed by both parties and file it with the court to prevent further legal action on the debt. Save the document for your records in case of future disputes.
  • Stick to the agreement. Make all payments on time to avoid additional actions like wage garnishment. If you’re unable to pay, reach out to the collector immediately to discuss options.
  • Wrap it up. After settling, ask for a confirmation letter stating the debt is resolved. Monitor your credit report to ensure it reflects the update.

Settle with SoloSettle

Make an Offer

By following these tips, you can negotiate smarter, save money, and settle debt with confidence! Check out the following video where we interview Yale Levy, a former debt collection attorney and president of the National Creditors Bar Associate, to learn more about how you can settle your debt with Crown Asset Management:

Make Crown Management debt collector prove their right to sue you

If Crown Asset Management debt collection sues you, you have the option to raise affirmative defenses to challenge the validity of the lawsuit. Debt collectors should prove the right to sue you. When a Crown Management debt collector collects on a delinquent credit card, the collector must have proof of "chain of custody," such as a copy of the signed credit card agreement to prove that they may collect.

If the Crown Asset Management debt collector cannot provide evidence, you can ask the court to dismiss the debt collector's case. It allows the Crown Management LLC debt collector to pursue the debt legally.

Ask Crown Management debt collection to prove the debt is real

When suing you, Crown Asset Management may rely on "business record affidavits" as evidence. Don't give up hope if you receive a collection lawsuit with such an affidavit. Because Crown Asset Management purchases charged-off debts at a discount, these companies file lawsuits and employ aggressive debt collectors to collect those delinquent debts.

If the debt is old, the collector will not have the original documents showing you owe the money.

They might claim that they sent you a debt validation notice in the first communication, and you might have overlooked it. However, you should still submit a Debt Validation Letter. To ensure your rights are protected, send your request before the 30-day period has expired.​

Consider arbitration

In addition to debt settlement negotiations, you may be able to avoid going to court (or at least delay it) by filing a Motion to Compel Arbitration if the Crown Asset Management debt collector sues you. In your case, file this motion using Solosuit's Motion to Compel Arbitration without an attorney's help.

In Arbitration, the parties to a legal dispute agree to have one or more arbitrators decide the dispute after hearing evidence and arguments. The advantage of Arbitration is that you can settle a debt lawsuit outside of court. Arbitrators are trained professionals who listen to both sides of the story and decide.

Arbitration clauses are standard in contracts and agreements. Several state and federal laws allow an individual to Compel Arbitration. To effectively force Arbitration, there are several prerequisites to meet. An arbitration agreement, for instance, should be valid.

Contact Crown Asset Management collections

If you are trying to contact Crown Asset Management, use the following contact information:

Address:
3100 Breckinridge Boulevard
Suite 725
Duluth, Georgia 30096

Telephone:
866) 696-4442

Website:
https://www.crownasset.com/contact-us/

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