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How to Settle Debt With Capital Management Services

George Simons | February 01, 2025

Fact-checked by Patrick Austin, J.D.

Patrick Austin
Attorney from George Mason
Patrick Austin, JD

Patrick Austin is a licensed attorney with a background in data privacy and information security law. Patrick received his law degree at George Mason University's Antonin Scalia Law School, where he served as the Editor-in-Chief for the National Security Law Journal.

George Simons
Co-Founder of SoloSuit
George Simons, JD/MBA

George Simons is the co-founder and CEO of SoloSuit. He has helped Americans protect over $1 billion from predatory debt lawsuits. George graduated from BYU Law school in 2020 with a JD-MBA. In his spare time, George likes to cook, because he likes to eat.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Capital Management Services (CMS) is a legitimate debt collection agency.. When CMS contacts you about a debt, send a debt validation letter and discuss whether a negotiated debt settlement is a viable path for resolution. If matters escalate to court, respond to a debt lawsuit against Capital Management Services with Solo.

When Capital Management Services starts calling, it could be that they think you owe a debt. There’s a chance you might actually owe, but before you send over any money, you should do some investigating to understand your options. You can request a debt validation.

If you are being contacted by Capital Management Services, then you may be likely feeling anxious, stressed out, and unsure about what to do next. These feelings are perfectly understandable. If you have found yourself in this situation, do not give up hope. Solo is here to help.

You have legal rights and protections when it comes to dealing with debt collectors. Keep reading to learn how to effectively engage with Capital management Services, especially if they decide to file a debt collection lawsuit against you. You could, for example, initiate settlement talks to try and resolve the debt without having to go through stressful and time-consuming litigation proceedings.

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What is Capital Management Services and who do they collect for?

Capital Management Services (CMS) is a debt collection agency operating out of New York. The agency was founded in 2000 and currently has more than 100 employees. Capital Management Services appears to engage in debt collection activities for an array of businesses and industries. For example, the company’s website does not identify any specific types of businesses or economic sectors for whom they provide debt collection services.

Below is Capital Management Services’ contact information:

Read Capital Management Services reviews as you prepare to reach out to negotiate

Looking for intel on what other people have said about their experience engaging with Capital Management Services to resolve a debt? If so, check out these real online reviews:

It’s fair to say the online reviews of Capital Management Services are a mixed bag (some good, some not so good). Nevertheless, the mixed reviews should not deter you from taking steps to engage with the Credit Management Services in an effort to resolve your debt issue. Many debt collectors, including those affiliated with Credit Management Services, are willing to work with individuals to resolve their collection matter.

Let’s look at a real Capital Management Services review from Pilar:

“Considering the unfortunate circumstances of why I have to be in contact with these people, my account manager is thorough, super responsive and on point. They have a job but they don't make my life hell trying to figure out a solution.”

As you can see from Pilar’s experience, Capital Management Services will work with you if you engage with its agents in good faith. Explain your situation, reason for non-payment, and explore your options.

Of course, if the prospect of calling a debt collector to engage in settlement negotiations sounds horrific, then consider using SoloSettle to negotiate online and resolve your debt through our innovative digital settlement platform.

Understanding you have legal rights under the FDCPA

It is important to understand you have legal rights and statutory protections under the Fair Debt Collection Practices Act (FDCPA).

The FDCPA is a federal law intended to regulate the manner and tactics of debt collectors when attempting to recover a debt from a consumer. According to the FDCPA, you have the following rights and protections:

  • Debt collectors cannot call you before 8 a.m. or after 9 p.m.
  • Debt collectors cannot contact you at your place of employment. If they contact you while at work, you have the right to request an immediate cessation of such communications. If they continue to contact you at work, then you should retain records of those phone calls and use them as evidence in a civil action against Capital Management Services alleging violations of the FDCPA. You may be able to obtain compensatory damages.
  • Capital Management Services is prohibited from discussing your debt with third parties. They should only engage in communications with you, or your attorney. For example, Capital Management Services is restricted from contacting your supervisor at work to inform them about your debt and the collection efforts of Capital Management Services.
  • Debt collectors affiliated with Capital Management Services are legally prohibited from threatening you with jail time or misrepresenting information for the purposes of recovering the amount allegedly owed.

Send a debt validation letter to Capital Management Services when they first contact you

If you are contacted by a debt collector affiliated with Capital Management Services, do not agree, or accept ownership of, the account they claim is delinquent. Why? Because, as mentioned above, there are instances where Capital Management Services has pursued debts from people who actually did not owe a dime.

You possess the legal right to request Capital Management Services prove you actually owe the debt. To submit a formal debt validation request, send a debt validation letter to CMS. Make sure to submit this request in writing via certified mail. Do not rely on a phone conversation with the debt collector who reached out to you.

Why should the request be in writing? Because if Capital Management Services fails to respond to the Debt Validation Letter, you may have grounds to file a claim against the debt collection agency for violating the FDCPA.

It is not uncommon for some debt collectors to simply give up, or at the very least calibrate their communications, after receiving a debt validation letter from a consumer.

Check out this video to learn more about how a debt validation letter can help you:


How to settle a debt with Capital Management Services

At any stage of the debt collection process, you retain the option to try and negotiate a settlement on your unpaid debt. A negotiated settlement is worth considering, especially if you acknowledge that you owe the debt. If you’re successful, you may be able to get an agreement in place where you wind up paying less than the amount owed.

Below are some steps you can take to negotiate a debt settlement with Capital Management Services:

  1. If CMS filed a debt collection lawsuit against you, make sure to file an Answer in a timely fashion. Why? Because you don’t want the court to enter a default judgement against you. Such a judgment could torpedo your bargaining power during settlement talks.
  2. Conduct an objective analysis of your financial situation to determine what you could pay towards the amount owed. For example, if you owe $10,000 and could you reasonably pay half that amount, then this calculation can provide a guidepost during settlement negotiations.
  3. Once you’ve figured out your settlement range, reach out to CMS and convey your settlement via a debt settlement letter. The settlement offer should be lower than the number you calculated in Step 2. Why? Because this will leave you some room to negotiate upward if CMS rejects your opening offer.
  4. If your settlement talks are fruitful, make sure to get the terms and provisions in writing. You can request a formal Debt Settlement Agreement that should be signed by both parties.
  5. Be sure to pay the agreed amount in a timely manner.

To gain additional insight into steps above and how you can effectively settle your debt, check out the following interview with a consumer rights attorney who shares tips and tricks on how to negotiate with debt collectors like Capital Management Services:

Respond to a debt lawsuit against Capital Management Services

In the unfortunate event that Capital Management Services decides to file a debt collection lawsuit against you, do not give up hope or raise the flag of defeat. You still have options.

In fact, if you are proactive and take specific steps, you can effectively engage with Capital Management Services in court. If Capital Management Services escalates matters to litigation, they will need to serve you with a debt collection Summons and Complaint.

Do not make the mistake of ignoring the Summons and Complaint. Why? Because failing to file a formal Answer will most like lead the judge assigned to your case to enter a default judgment against you. At that point, Capital Management Services will have the legal right to collect the debt through different processes, such as garnishing your wages and seizing your property.

In order to avoid default judgment, you should respond to the Summons and Complaint by filing a written Answer. Follow these three steps to respond to a Capital Management Services debt lawsuit:

  1. Respond to each claim listed in the Complaint. While the Summons documents notifies you of the lawsuit, the Complaint lists all the specific claims against you. The first section of your Answer document should focus on responding to each claim by admitting, denying, or denying due to lack of knowledge. Most attorneys recommend denying as many claims as possible in order to force CMS to prove what they’re alleging is true.
  2. Assert your affirmative defenses. The next section of your Answer is where you get to tell your side of the story. An affirmative defense is any legal reason you should not lose the case. For example, the statute of limitations is a common affirmative defense to raise in a debt collection lawsuit.
  3. File the Answer with the court, and send a copy to Capital Management Services. After you’ve drafted your Answer, be sure to file it before your state’s deadline to avoid a default judgment. You should also send a copy to the attorney representing CMS. Send all documents via USPS certified mail with a return receipt requested.

SoloSuit can help you draft and file an Answer in minutes.

Now, let's look at an example.

Example: When Capital Management Services sues George for a debt, he uses SoloSuit to draft and file a response to the lawsuit. In his Answer document, George denies most of the claims against him and includes several affirmative defenses to strengthen his case. After a few months, Captial Management Services dismisses the case.


Check out this video to learn more about these three steps:

The bottom line

Do not feel intimidated during the debt collection process. You have rights under the FDCPA and can request a cessation of harassing communications and request a validation of the debt from the debt collection agency. If the matter goes to court, you should be proactive and respond or seek assistance by using the resources made available by Solo, particularly if you are not sure where to start.

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