How to Negotiate Debt With Reliant Capital Solutions

Edited by Hannah Locklear

Do you cringe every time you hear the phone ring because you suspect it's Reliant Capital Solutions (RCS) calling again? Are you wondering whether they have a right to contact you multiple times a day? According to the Fair Debt Collection Practices Act (FDCPA), they should not call you more than once a day for the same debt.

Even though Reliant Capital Solutions is a legitimate debt collection company, they sometimes use aggressive means to collect their money. As a result, they cause financial and psychological harm to consumers who feel helpless while dealing with them. Today, SoloSuit will empower you to beat RCS at whichever stage of the collection process you are in.

Before we go deep into the discussion, did you know you can stop the annoying calls from RCS by sending a Debt Validation Letter? Debt collectors should not contact you after you send the letter—until they verify the debt is yours. Watch this video to learn more:

What is Reliant Capital Solutions, and how does it work?

Reliant Capital Solutions, LLC is a third-party debt collection agency in Gahanna, Ohio. It collects debt for various industries, including healthcare, retail, commercial, automotive, student loans, and government. RCS has been in business for 15 years and has been Better Business Bureau (BBB) accredited since 2019, with an A+ rating.

RCS debt collectors work by assisting companies in collecting their money on delinquent accounts. They also buy old debts for pennies on a dollar and follow up with consumers years later to pay a debt to them, not the original creditor.

Below is Reliant Capital Solutions’ contact information:

• Phone Number: (614) 452-6100 or (866) 837-5096
• Physical Address: 670 Cross Pointe Rd, Gahanna, OH 43230-6862
• Website: Reliant Capital Solutions

Below is a photo of Reliant Capital Solutions’ headquarters in Ohio:

Out of Read Reliant Capital Solutions reviews online

Despite previously winning a corporate excellence award, RCS faces many consumer complaints for poor service.

Reliant Capital Solutions reviews on Google have an average rating of 1.4 out of 5 stars from almost 200 reviews.

As of 2024, the BBB logged over 50 complaints against them in three years, and the CFPB noted nearly 400 complaints since 2011. Common issues listed in these complaints include RCS debt collectors falsely reporting debts, making rude calls, and not confirming debts when asked.

Let’s take a look at some real Reliant Capital Solutions reviews below:

Beating RCS is not impossible if you know your consumer rights. You have a good chance of getting a reasonable settlement offer or a favorable judgment if they sue you.

Exercise your rights when a Reliant Capital Solutions debt collectors calls you

As mentioned earlier, the Fair Debt Collection Practices Act (FDCPA) protects consumers from bad business practices from big companies such as RCS. In effect, debt collection agencies are sometimes penalized for violating these rights. They may have to pay damages to consumers, cancel the debt, or accept a settlement as a consequence of their actions. These guidelines state that RCS should not:

• Contact you by phone before 8 a.m. or after 9 p.m.
• Talk to your colleagues, family, or friends about the debt
• Threaten to call law enforcement officers on you
• Use abusive language or talk rudely
• Threaten to take your driving license and other crucial documents
• Lie that they will sue you if that is not their intention
• Pretend to be government officials or police officers

If RCS violate these guidelines, submit a complaint on its BBB profile and to the CFPB website. You can also report RCS to the Fair Trade Commission platform and your state’s attorney general's office.

Follow these steps to respond to a Reliant Capital Solutions agency lawsuit

Unfortunately, debt collectors can sue you for a debt that hasn't expired. Once you receive the lawsuit, you must take action to prevent RCS from receiving a favorable judgment.

When you get sued for a debt, you should receive the court documents known as the Summons and Complaint. The Summons is your official notifications of the lawsuit, outlining all the suit’s details and parties involved. The Complaint lists the specific claims that Reliant Capital Solutions is making against you.

You have to respond to the Summons and Complaint before your state’s deadline, or you run the risk of automatically losing the case by default judgment. If the court grants a default judgment, Reliant Capital Solutions is given the right to garnish your wages and even seize your property.

The following steps will help you beat Reliant Capital Solutions in court and avoid a default judgment:

1. Answer each claim listed in the Complaint.
2. Assert your affirmative defenses.
3. File the Answer in court, and send a copy to Reliant Capital Solutions.

Below, we will break down each of these steps in detail. If you don’t like reading, check out this video instead:

1. Answer each claim listed in the Complaint

This section focuses on answering the particular complaints RCS has against you. The allegations will be listed in the Complaint document, and you should reply to each one in corresponding order with one of these three responses.

• Admit: This means you agree with what RCS claims.
• Deny: This response communicates that you want RCS to prove the claims against you.
• Deny due to lack of knowledge: You are telling the court you cannot give a definite answer because you lack enough information.

Admitting to all claims will work against you in court. Attorneys and debt counselors advise consumers to deny some claims to give RCS the task of proving their case.

Respond to your debt lawsuit in minutes online.

2. Assert your affirmative defenses

Affirmative defenses are the reasons you give as to why you are not responsible for the debt or why you shouldn't pay it. The explanations can exempt you from paying the debt. Defenses you can include in your Answer document are:

• The debt has passed the statute of limitations.
• RCS did not show they were given the right to collect from the original creditor.
• The debt was paid off or canceled.
• The debt information is incorrect.
• You were a victim of identity theft.

If all these sound complicated, or you need assistance explaining yourself, SoloSuit can help you with our customizable Answer document form. Respond to a few questions online, and our software converts your responses to the right legal format and wording. You can customize your Answer document to fit the circumstance of your case, and then you’ll be ready to file it with the court.

Make the right affirmative defense the right way.

3. File the Answer in court, and send a copy to Reliant Capital Solutions

Each state has a timeline for filing an Answer. Hence, ensure you mark the date you received the lawsuit and how many days you have to respond. After completing the document, make three copies and send one to the court and another to RCS lawyers. Keep the third copy on your records as evidence or for reference.

SoloSuit can file your Answer for you in all 50 states.

Now, let's look at an example of how to beat Reliant Capital Solutions in court.

Negotiate debt settlement with Reliant Capital Solutions

Did you know you can avoid going to court even after being sued and filing an Answer? A SoloSettle is a tool that politely requests the collection agency settle out of court. It basically helps you from start to finish with the settlement process.

Most debt collectors, like Reliant Capital Solutions, are willing to settle for less than you originally owe. But you must make the payments you agreed to in the written settlement agreement. SoloSettle, powered by SoloSuit, can help you start the debt settlement conversation.

To learn more about how to settle your debt, check out this video:

What is SoloSuit?

SoloSuit makes it easy to fight debt collectors.

You can use SoloSuit to respond to a debt lawsuit, to send letters to collectors, and even to settle a debt.

SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.

>>Read the FastCompany article: Debt Lawsuits Are Complicated: This Website Makes Them Simpler To Navigate

>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)

How to answer a summons for debt collection in your state

Here's a list of guides for other states.

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Being sued by a different debt collector? Were making guides on how to beat each one.

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