How to Settle Debt With RGS Financial, Inc.

George Simons | January 30, 2025

Fact-checked by Patrick Austin, J.D.

Patrick Austin
Attorney from George Mason
Patrick Austin, JD

Patrick Austin is a licensed attorney with a background in data privacy and information security law. Patrick received his law degree at George Mason University's Antonin Scalia Law School, where he served as the Editor-in-Chief for the National Security Law Journal.

George Simons
Co-Founder of SoloSuit
George Simons, JD/MBA

George Simons is the co-founder and CEO of SoloSuit. He has helped Americans protect over $1 billion from predatory debt lawsuits. George graduated from BYU Law school in 2020 with a JD-MBA. In his spare time, George likes to cook, because he likes to eat.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: RGS Financial is a debt collection agency that collects on behalf of creditors and also purchases old debt accounts and attempts to collect the full amount. If you're being sued by RGS, use Solo to draft your Answer in all 50 states and learn proactive steps on how to resolve your debt issue.

Are you here because RGS Financial has frustrated you with multiple calls? You are not alone; RGS Financial is a debt collection agency focused on recovering the balance on delinquent accounts.

If RGS's efforts to collect from you fail, they might enter the debt on your credit report and sue you. Today, we will explain various ways to deal with RGS without plunging deeper into debt. We will also give you steps to respond to a lawsuit if it progresses to that point.

Settle debt with RGS Financial, Inc

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What is RGS Financial?

RGs Financial, Inc is a debt collection agency based in Richardson, Texas. It started in April 2005 and was incorporated on the same day. RGs offers other financial consultation services such as customer care, retention, and business accountability.

Ready to negotiate with RGS Financial to settle your debt? Use the RGS Financial phone number and other contact information below:

  • Phone number: (469) 791-4700
  • Address: 1700 Jay Ell Dr. Ste 200, Richardson, TX 75081
  • Website: https://rgsfinancial.com

Who does RGS Financial, Inc. collect for?

RGS Financial’s debt collection division works with various companies to help them collect delinquent accounts. Technically, they either buy off the debt for pennies on the dollar or collect the debt on behalf of the company and receive a percentage of the money they acquire.

So you see why they are relentless in their efforts to collect. They get paid when you settle the debt.

Read RGS Financial, Inc reviews online

If you are curious to know what people have said about their interactions with RGS Financial, Inc. on different debt collection matters, then take a moment to read these reviews:

It’s fair to say the online reviews of RGS Financial, Inc. are up and down (i.e., some good, some not so good). Despite the mixed reviews, you should still consider taking proactive steps to engage with the RGS Financial to try and reach a resolution to your debt collection matter. Many debt collectors, including RGS Financial, are open to working with consumers to reach a resolution, such as a debt settlement where they can actually collect on the delinquent account while you wind up paying less than the amount owed.

Nevertheless, if the idea of calling a debt collector to engage in settlement negotiations sounds terrifying, then consider using SoloSettle to negotiate online and resolve your debt through our innovative digital settlement platform.

Exercise your rights when RGS Financial contacts you

The two examples above show how debt collectors abuse their position and cause unwanted distress to consumers. The Fair Debt Collection Practices Act (FDCPA) was enacted to deal with such actions from RGS. The guidelines empower you to know how debt collectors should treat you. For instance, RGS Financial should not:

  • Use obscene language or speak rudely to you
  • Phone you very early in the morning and late at night
  • Continue calling after requesting they communicate in writing
  • Refuse to send a Debt Validation Letter
  • Inform your colleagues, friends, and family about your debt
  • Threaten you with sending law enforcement officers to arrest you

If RGS violates the above laws, submit a complaint against them on their BBB profile and CFPB website. You can also report them to the Fair Trade Commission website and your state’s attorney general's office.

Have you sent RGS a debt validation letter? This letter asks them to confirm that the debt belongs to you and that the figures are correct. Check out the video below to learn more about how a Debt Validation Letter can help you beat RGS Financial:

Steps to respond to RGS Financial lawsuit

A debtor's worst nightmare is receiving a debt collection lawsuit letter, especially if the debt is legitimate. But do not despair because if you respond properly, you can prevent RGS Financial from getting its way in court.

A debt lawsuit begins when you receive the court documents called the Summons and Complaint. The Summons notifies you that you’re being sued, and the Complaint lists the specific claims against you.

You have to respond to the Summons and Complaint before your state’s deadline or you will lose the case automatically. If you don’t respond to an RGS Financial lawsuit in time, they will probably request a default judgment be entered, giving them rights to garnish your wages and seize your property.

Avoid a default judgment by responding to your debt collection lawsuit ASAP with a written Answer.

Let's discuss the three steps to respond to the RGS lawsuit effectively.

1. Answer each claim listed in the Complaint

In the Complaint, you'll see a section that lists the claims RGS lays out against you. Ideally, you have three ways to respond to these allegations. You can:

  • Admit to the claim, meaning you agree that the claim RGS made against you is true and do not contest it.
  • Deny the claim, meaning you are telling RGS to prove their claim is factual.
  • Deny the claim due to lack of knowledge, meaning you don't know whether the claim made is true or not unless you research further.

To improve your chances of a favorable judgment, it’s usually best to avoid admitting to all the claims. Denying some will give RGS the work to prove its case. In some situations, the debt collectors withdraw the case when they lack enough evidence.

Now, let’s look at an example.

Example: Joe is being sued by RGS Financial for a debt he doesn’t recognize. He uses SoloSuit to respond to the lawsuit, and he denies all the claims made by RGS. After some investigating, RGS Financial realizes they have contacted the wrong person about the debt. They withdraw the case from court, and Joe is off the hook.


Respond to an RGS Financial lawsuit in just 15 minutes online.

2. Assert your affirmative defenses

Admitting or denying is not enough to help you argue your case; you must defend your position affirmatively as well. This is the opportunity to explain why you are not responsible for the debt and why you should not pay it. Some affirmative defenses to use are:

  • The debt has passed the statute of limitations.
  • The debt information on the lawsuit is inaccurate.
  • The debt doesn't belong to you due to identity theft or the wrong name.
  • RGS has no right to ask for the money—they haven't proved the debt was passed to them.
  • RGS has no legal standing—if they didn't cite any laws you've violated.

This section determines if RGS will withdraw the case or your chances of receiving a favorable judgment. Ensure you do it exceptionally well, or use SoloSuit’s Answer form that guides you on how to add your defenses.

Let’s consider another example.

Example: Joe is being sued by RGS Financial for an old credit card debt in Texas. The debt is so old, Joe doesn’t remember much about it. He does some research online and learns that the Texas statute of limitations on credit card debt is only four years. He checks the last time he made any actions on the credit card account, and it’s been more than five years. Joe uses SoloSuit to draft and file an Answer to the lawsuit. In his Answer, Joe lists the expired statute of limitations as one of his affirmative defenses. This gest the case dismissed.


Make the right defense the right way with SoloSuit.

3. File the Answer in court, and send a copy to RGS Financial

How unfortunate it would be if your well-thought-out Answer did not reach the court in time or at all. To avoid such a scenario, respond to the lawsuit and send it within the stipulated time in your state. In addition, use certified mail to ensure RGS receives the Answer, and you have proof of it. You can also physically take it to the courthouse. Further, some courthouses allow you to submit it electronically.

SoloSuit can file your Answer for you in all 50 states.

4 steps to settle your debt with RGS Financial

Negotiating a debt settlement is a viable option if you’ve confirmed the debt is legitimate and the figures are accurate. SoloSettle makes it easy to reach a settlement agreement with RGS Financial, helping consumers, like you, save thousands and avoid going to court. Most collection agencies welcome the idea because they dislike the court processes and will still make their money if they purchased your debt account from the original creditor at a discount.

The debt settlement process can be as simple as following these steps:

  1. If RGS Financial escalated the situation by filing a debt collection lawsuit, make sure to file a timely response (i.e., an Answer) so you avoid getting hit with a default judgment.
  2. Determine how much you can afford to pay toward the balance of the debt without adversely impacting your ability to cover other necessary living expenses such as your rent, food, utilities, and so forth.
  3. Send your debt settlement offer to RGS Financial, Inc. It is recommended your initial offer be less than what you actually pay toward the debt so you have some flexibility during settlement talks.
  4. If you are successful in reaching an agreement, make sure to get the debt settlement terms in writing.

To learn more about debt settlement negotiation, check out this helpful and informative video explaining how you can negotiate a debt settlement on your own:

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Make an Offer

How to Answer a Summons for debt collection in all 50 states

Here's a list of guides on how to respond to a debt collection lawsuit in each state:

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