Dena Standley | October 19, 2022
Edited by Hannah Locklear
Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.
Summary: Is HRRG suing you for a debt or showing up on your credit report? SoloSuit can help you take a stand, win in court, and get them off your credit score report.
Whenever you are ill, you are more concerned about recovering than paying the bills. But eventually, you receive multiple calls from third-party debt collectors asking you to pay past-due medical bills.
Most consumers don't realize that almost every desk they pass through charges them differently. For instance, Emergency Room doctors will bill separately from anesthetists, and the pharmacy will require a different payment than a physician.
When all these charges find their way onto your credit report, it's easy to feel overwhelmed.
Therefore, when HRRG contacts you, there's no doubt that you want them off your back as soon as possible. This article will teach you everything you need to know about HRRG and how to beat them at their own game.
HRRG,short for Healthcare Revenue Recovery Group, is a legitimate debt collection agency that has been in operation for decades.
If you search for HRRG's profile in Better Business Bureau (BBB), you'll find a profile for Account Resolution Servicer's (ARS), which is a division of HRRG. It's the same company under one of its many alternative names. The company name has been so confusing that some consumers sue HRRG for not giving their "true name" when they contact them. Here are a few of the names ARS uses or has used in the past:
If you see a name on your credit report or receive a call from the above entities, it's HRRG.
It's advisable to see what fellow consumers are saying about HRRG to be ready to handle the calls.
As mentioned earlier, the profile you are looking for in BBB for HRRG is Account Resolution Services, LLC. The company is not BBB accredited. The customer reviews are low at an average of 1.36 stars out of a possible 5. Their F rating on BBB is telling, considering the BBB doesn't use customer reviews when calculating business ratings.
Even worse, HRRG has received 438 complaints on its BBB profile for Account Resolution Servicer in the last three years alone. While other businesses take advantage of BBB to respond to complaints and close them as soon as possible, HRRG has a reputation for ignoring those complaints. They respond randomly to very few comments, leaving most of them open.
In these complaints, consumers allege that HRRG:
You may have dealt with one or more of these complaints. What can you do?
You can beat HRRG if you are well prepared. Try one of these ideas:
Medical debt differs from other debts. Before healthcare institutions sell your debt to third-party debt collectors, it takes time: about 90-120 days after you fall behind. Even after debt collectors register the account with the Credit Reporting Agencies (CRAs), you have a grace period of 180 days before the bureaus put it on your report. Once there, medical debt still carries less weight than other debts, like credit card and personal loan debts.
To prevent HRRG from ruining your credit, use the window to get your account in order. If you are insured, contact your insurance company as soon as possible to pay the bills before they go to collections.
If you are paying from your pocket, it's more critical to pay medical bills fast. Remember that you may pay much more than you owe if the accounts go to collections.
Sometimes you can't pay your hospital bills. If you lost your job or can't work, take a chance on the physician. Your ER doctor may waive his fees. You will need to muster the courage to explain your situation, but a medical bill waiver is worth every effort. After you receive written communication of the debt cancellation, you can send copies to HRRG to get them off your back.
Ideally, debt collectors must verify each debt in writing within five days of contacting you about the debt. This verification differs from debt validation. You request the validation by sending a Debt Validation Letter.
Send the Debt Validation Letter to HRRG using certified mail that requires a signature on receipt. Evidence of receipt enables you to track the validation process. When they receive the letter, HRRG must report the debt as disputed. They must also investigate and prove that the debt is yours and is accurate.
You may still have questions about HRRG. We hope these answers help.
HRRG cannot sue you for unvalidated debt. They are also not likely to go the lawsuit way if they believe you cannot pay. However, they may sue you when the debt is validated, and HRRG feels you are refusing to pay. If you ever receive a summons from the court, Answer in good time using SoloSuit.
They may if you negotiate an arrangement to pay. Keep in mind that paid accounts remain on your report until they fall off naturally.
Tell the three significant bureaus if HRRG is on your report by mistake. They will investigate and remove the entry if they can't prove the debt is yours. Inaccurate entries, like wrong amounts, can also be removed from your report. Dispute the errors with the reporting bureau that has the error.
You have many options—report HRRG to the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), or the BBB. If you want compensation for damages, you can sue HRRG. Most consumer attorneys will represent you for free and are paid by HRRG if you win the lawsuit.
The laws governing the debt collection industry have only gotten better. Take advantage of these and other available resources to protect yourself.
SoloSuit makes it easy to fight debt collectors.
You can use SoloSuit to respond to a debt lawsuit, to send letters to collectors, and even to settle a debt.
SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.
"First time getting sued by a debt collector and I was searching all over YouTube and ran across SoloSuit, so I decided to buy their services with their attorney reviewed documentation which cost extra but it was well worth it! SoloSuit sent the documentation to the parties and to the court which saved me time from having to go to court and in a few weeks the case got dismissed!" – James
You can ask your questions on the SoloSuit forum and the community will help you out. Whether you need help now or are just looking for support, we're here for you.
>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)
Here's a list of guides for other states.
Being sued by a different debt collector? Were making guides on how to beat each one.
Is your credit card company suing you? Learn how you can beat each one.
Going to Court for Credit Card Debt — Key Tips
How to Negotiate Credit Card Debts
How to Settle a Credit Card Debt Lawsuit — Ultimate Guide
Need more info on statutes of limitations? Read our 50-state guide.
Why do debt collectors block their phone numbers?
How long do debt collectors take to respond to debt validation letters?
What are the biggest debt collector companies in the US?
Is Zombie Debt Still a Problem in 2019?
If a car is repossessed, do I still owe the debt?
Is Portfolio Recovery Associates Legit?
Is There a Judgment Against Me Without my Knowledge?
Should I File Bankruptcy Before or After a Judgment?
What is a default judgment?— What do I do?
Summoned to Court for Medical Bills — What Do I Do?
What Happens If Someone Sues You and You Have No Money?
What Happens If You Never Answer Debt Collectors?
What Happens When a Debt Is Sold to a Collection Agency
What is a Stipulated Judgment?
What is the Deadline for a Defendants Answer to Avoid a Default Judgment?
Can a Judgement Creditor Take my Car?
Can I Settle a Debt After Being Served?
Can You Appeal a Default Judgement?
Do I Need a Debt Collection Defense Attorney?
Do I Need a Payday Loans Lawyer?
Do student loans go away after 7 years? — Student Loan Debt Guide
Am I Responsible for My Spouses Medical Debt?
Should I Marry Someone With Debt?
Can a Debt Collector Leave a Voicemail?
How Does Debt Assignment Work?
What Happens If a Defendant Does Not Pay a Judgment?
How Does Debt Assignment Work?
Can You Serve Someone with a Collections Lawsuit at Their Work?
How Many Times Can a Judgment be Renewed in Oklahoma?
Does Debt Consolidation Have Risks?
What Happens If You Avoid Getting Served Court Papers?
Does Student Debt Die With You?
Can Debt Collectors Call You at Work in Texas?
How Much Do You Have to Be in Debt to File for Chapter 7?
What Is the Statute of Limitations on Debt in Washington?
How Long Does a Judgment Last?
Can Private Disability Payments Be Garnished?
Can Debt Collectors Call From Local Numbers?
Does the Fair Credit Reporting Act Work in Florida?
The Truth: Should You Never Pay a Debt Collection Agency?
Should You Communicate with a Debt Collector in Writing or by Telephone?
What Happens After a Motion for Default Is Filed?
Can a Process Server Leave a Summons Taped to My Door?
Need help managing your finances? Check out these resources.
How to Make a Debt Validation Letter - The Ultimate Guide
How to Make a Motion to Compel Arbitration Without an Attorney
How to Stop Wage Garnishment — Everything You Need to Know
How to File an FDCPA Complaint Against Your Debt Collector (Ultimate Guide)
Defending Yourself in Court Against a Debt Collector
Tips on you can to file an FDCPA lawsuit against a debt collection agency
Advice on how to answer a summons for debt collection.
Effective strategies for how to get back on track after a debt lawsuit
New Hampshire Statute of Limitations on Debt
Sample Cease and Desist Letter Against Debt Collectors
The Ultimate Guide to Responding to a Debt Collection Lawsuit in Utah
West Virginia Statute of Limitations on Debt
What debt collectors cannot do — FDCPA explained
Defending Yourself in Court Against Debt Collector
Arkansas Statute of Limitations on Debt
Youre Drowning in Debt — Heres How to Swim
Help! Im Being Sued by My Debt Collector
How to Make a Motion to Vacate Judgment
How to Answer Summons for Debt Collection in Vermont
North Dakota Statute of Limitations on Debt
ClearPoint Debt Management Review
Indiana Statute of Limitations on Debt
Oregon Eviction Laws - What They Say
CuraDebt Debt Settlement Review
How to Write a Re-Aging Debt Letter
How to Appear in Court by Phone
How to Use the Doctrine of Unclean Hands
Debt Consolidation in Eugene, Oregon
Summoned to Court for Medical Bills? What to Do Next
How to Make a Debt Settlement Agreement
Received a 3-Day Eviction Notice? Heres What to Do
How to Answer a Lawsuit for Debt Collection
Tips for Leaving the Country With Unpaid Credit Card Debt
Kansas Statute of Limitations on Debt Collection
How to File in Small Claims Court in Iowa
How to File a Civil Answer in Kings County Supreme Court
Roseland Associates Debt Consolidation Review
Do Debt Collectors Ever Give Up?
Can They Garnish Your Wages for Credit Card Debt?
How Often Do Credit Card Companies Sue for Non-Payment?
How Long Does a Judgement Last?
How Long Before a Creditor Can Garnish Wages?
How to Beat a Bill Collector in Court