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How to Resolve a Debt with Impact Receivables Management

Hannah Locklear | August 24, 2023

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: If Impact Receivables Management has communicated with you about a debt, SoloSuit can help you respond to the initial contact with a Debt Validation Letter, respond to a debt lawsuit, and settle your debt before going to court.

Got a call from Impact Receivables Management and thought it was your chance to become an actor because "you owe a debt to society?" Well, not quite, but you might owe them some cash.

Debt can feel like that annoying piece of spinach stuck between your teeth after a meal; you can't ignore it forever. And it can turn from annoying to downright intimidating if the matter escalates from debt collection calls to a lawsuit. If you’re now diving into the world of settling your debts with IRM, strap in! We’re about to make this as simple as possible.

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What is Impact Receivables Management?

Impact Receivables Management is a debt collection agency based in Stafford, TX that specializes in collecting rental debts. The agency works with rental properties to collect money from consumers who failed to pay their rent or otherwise failed to successfully complete the terms and conditions of their lease (i.e. fees or damages owed).

So, if you moved out of an apartment complex without paying all your dues, there is a chance that IRMt was assigned to collect the remaining balance on your account.

Impact Receivables Management is not accredited by the Better Business Bureau and has an F score on its site. In addition, the agency has a 1-star rating out of 5 stars and dozens of complaints submitted against it.

The role of Impact Receivables Management is to collect money for rental properties. Don’t forget that when communicating with them.

Make Impact Receivables Management validate a debt

Before taking any action, it's important to remain calm. Understanding the debt collection process will also help you make informed decisions. Before you take action, confirm that the debt is indeed yours. Check for discrepancies and ensure you're not being charged more than you owe. Finally, check the statute of limitations on the debt. After a certain period, it might be uncollectible through legal means.

In order to verify that the debt is actually legit and owed, you can send a Debt Validation Letter to IRMt. This forces debt collectors to provide the following information about a debt:

  • Proof that you owe the debt
  • The amount of the debt
  • The age of the debt
  • Impact Receivables Management’s debt collector license
  • Proof of ownership of the debt or right to collect on the debt in your state
  • A calculation of whether the statute of limitations has expired for collecting the debt
  • The last action taken on the account

If the collector cannot validate your debt, then they must stop contacting you about it. Here is the Impact Receivables Management phone number and other contact information:

Address: 11104 W Airport Blvd Suite #199, Stafford, TX 77477
Phone: 866-942-9516
Email: support@impactreceivablesmanagement.com

Finally, familiarize yourself with the Fair Debt Collection Practices Act (FDCPA), which outlines your rights and the legal practices of collection agencies. Read more here: What Debt Collectors Cannot Do — FDCPA Explained

Respond to an Impact Receivables Management lawsuit

If you’ve been sued by Impact Receivables Management, don’t delay; take action. Respond to your debt lawsuit before your state’s deadline. Here’s how:

  • Review the Summons and Complaint.
  • Draft an Answer document.
  • Respond to each claim against you.
  • Assert your affirmative defenses.
  • File the Answer before your state’s deadline.

Now, let us explain these steps a little more.

Most people who have been sued for debt lose their case automatically when they fail to respond in time. This leads to a default judgment, which gives creditors and debt collectors the right to garnish wages and seize property. Luckily, there is a simple way to prevent a default judgment: filing an Answer.

You should have received court documents notifying you of the lawsuit. These are typically known as the Summons and Complaint (Petition in some states). The Summons notifies you of the case and its details, while the Complaint lists the specific claims (or complaints) against you. It’s your responsibility to respond to these documents with a written Answer.

In your Answer, you should address each claim against you. You can admit, deny, or deny due to lack of knowledge (kind of like saying, “I don’t know”). Then, you should include your affirmative defenses. These are any legal reasons that you should not be held liable for the debt.

SoloSuit can help you draft and file an Answer to your debt lawsuit in all 50 states. All you have to do is create an account, respond to a series of questions about your case, and our software will generate a personalized Answer for your case.

Draft and file your debt Answer with SoloSuit.

Settle your debt with Impact Receivables Management

After you file an Answer to your lawsuit, you have given yourself time to negotiate a debt settlement.

In a debt settlement, you offer your creditor a portion of the total amount due, usually at least 60% of the debt’s value. In exchange for a lump-sum payment, the Impact Receivables Management agrees to drop any legal claims against you and release you from the remaining balance.

Once you've reached a settlement with IRMt, you should ask for a written agreement that outlines the terms you've agreed upon. Don't make any payments until you have this in hand. Finally, be sure to follow through on your end and make all payments as agreed upon. Late or missed payments can nullify your agreement.

As a part of your agreement, ensure the account is updated to show "paid" or "settled" on your credit report and that the balance is zero. Dispute any inaccuracies If your report hasn't been updated or if there are errors. You can do so by filing a dispute with the credit reporting agency.

To learn more about how to settle your debt, check out this video:

SoloSettle, powered by SoloSuit, is a tech-based approach to debt settlement. Our software helps you send and receive settlement offers until you reach an agreement with the collector. Once an agreement is reached, we’ll help you manage the settlement documentation and transfer your payment to the creditor or debt collector, helping you keep your financial information private and secure.

Avoiding future debt

Once you've resolved your debt with IRM, it’s important to take steps to avoid future financial challenges:

  • Create a budget and stick to it.
  • Build an emergency fund.
  • Regularly check your credit report for discrepancies.

If you're overwhelmed or unsure about the process, don't hesitate to reach out for help. Credit counseling agencies or debt settlement companies can provide guidance, though it's crucial to vet any company thoroughly to avoid scams.

Resolving a debt with Impact Receivables Management, or any collection agency, requires a blend of understanding, communication, and negotiation. Remember that your financial well-being is paramount, and SoloSuit is here to help you throughout the debt collection process.

What is Solo?

Solo makes it easy to resolve debt with debt collectors.

You can use SoloSuit to respond to a debt lawsuit, to send letters to collectors, and even to settle a debt. SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.

SoloSettle can help you contact your debt collector or creditor and negotiate the debt to settle for less, all online. It simplifies and streamlines the process to settling your debt.

No matter where you find yourself in the debt collection process, Solo is here to help you resolve your debt.

>>Read the FastCompany article: Debt Lawsuits Are Complicated: This Website Makes Them Simpler To Navigate

>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)

How to Answer a Summons for debt collection in all 50 states

Here's a list of guides on how to respond to a debt collection lawsuit in each state:

The Ultimate 50 State Guide

Guides on how to resolve debt with every debt collector

Are you being sued by a debt collector? We’re making guides on how to resolve debt with each one.

Resolve your debt with your creditor

Some creditors, banks, and lenders have an internal collections department. If they come after you for a debt, Solosuit can still help you respond and resolve the debt. Here’s a list of guides on how to resolve debt with different creditors.

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Having a health challenge is stressful, but dealing medical debt on top of it is overwhelming. Here are some resources on how to manage medical debt.

Guides on arbitration

If the thought of going to court stresses you out, you’re not alone. Many Americans who are sued for credit card debt utilize a Motion to Compel Arbitration to push their case out of court and into arbitration.

Below are some resources on how to use an arbitration clause to your advantage and win a debt lawsuit.

Stop calls from debt collectors

Do you keep getting calls from an unknown number, only to realize that it’s a debt collector on the other line? If you’ve been called by any of the following numbers, chances are you have collectors coming after you, and we’ll tell you how to stop them.

Federal debt collection laws can protect you

Knowing your rights makes it easier to stand up for your rights. Below, we’ve compiled all our articles on federal debt collection laws that protect you from unfair practices.

Get debt relief in your state

We’ve created a specialized guide on how to find debt relief in all 50 states, complete with steps to take to find relief, state-specific resources, and more.

Debt collection laws in all 50 states

Debt collection laws vary by state, so we have compiled a guide to each state’s debt collection laws to make it easier for you to stand up for your rights—no matter where you live.

Statute of limitations on debt state guides

Like all debt collection laws, the statute of limitations on debt varies by state. So, we wrote a guide on each state’s statutes. Check it out below.

Statute of Limitations on Debt Collection by State (Best Guide)

Check the status of your court case

Don’t have time to go to your local courthouse to check the status of your case? We’ve created a guide on how to check the status of your case in every state, complete with online search tools and court directories.

How to stop wage garnishment in your state

Forgot to respond to your debt lawsuit? The judge may have ordered a default judgment against you, and with a default judgment, debt collectors can garnish your wages. Here are our guides on how to stop wage garnishment in all 50 states.

Other wage garnishment resources

How to settle a debt in your state

Debt settlement is one of the most effective ways to resolve a debt and save money. We’ve created a guide on how to settle your debt in all 50 states. Find out how to settle in your state with a simple click and explore other debt settlement resources below.

How to settle with every debt collector

Not sure how to negotiate a debt settlement with a debt collector? We are creating guides to help you know how to start the settlement conversation and increase your chances of coming to an agreement with every debt collector.

Other debt settlement resources

Personal loan and debt relief reviews

We give a factual review of the following debt consolidation, debt settlement, and loan organizations and companies to help you make an informed decision before you take on a debt.

How to repair and improve your credit score

Debt has a big impact on your credit. Below is a list of guides on how to repair and improve your credit, even while managing major debt.

How to resolve student loan debt

Struggling with student debt? SoloSuit’s got you covered. Below are resources on handling student loan debt.

Civil law legal definitions

You can represent yourself in court. Save yourself the time and cost of finding an attorney, and use the following resources to understand legal definitions better and how they may apply to your case.

Get answers to these FAQs on debt collection

How-to debt guides

Learn more with these additional debt resources

It only takes 15 minutes.

And 50% of our customers' cases have been dismissed in the past.


"Finding yourself on the wrong side of the law unexpectedly is kinda scary. I started researching on YouTube and found SoloSuit's channel. The videos were so helpful, easy to understand and encouraging. When I reached out to SoloSuit they were on it. Very professional, impeccably prompt. Thanks for the service!" - Heather



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