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Resolve a Debt With Central Mediation Services

George Simons | January 16, 2025

Fact-checked by Patrick Austin, J.D.

Patrick Austin
Attorney from George Mason
Patrick Austin, JD

Patrick Austin is a licensed attorney with a background in data privacy and information security law. Patrick received his law degree at George Mason University's Antonin Scalia Law School, where he served as the Editor-in-Chief for the National Security Law Journal.

George Simons
Co-Founder of SoloSuit
George Simons, JD/MBA

George Simons is the co-founder and CEO of SoloSuit. He has helped Americans protect over $1 billion from predatory debt lawsuits. George graduated from BYU Law school in 2020 with a JD-MBA. In his spare time, George likes to cook, because he likes to eat.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Central Mediation Services is a debt collector pursuing unpaid debts. Validate the debt, respond promptly, and negotiate a settlement to avoid litigation.

Receiving a call from Central Mediation Services demanding you pay an outstanding debt causes incredible stress. It is frustrating when your original creditor assigns your account to a third-party debt collector who might cause you sleepless nights or add more financial hardships.

Many debt collection companies have "mediation services" as part of their name. Determining whether you've been contacted by Central Mediation Services or another similar company is the first step in understanding your options. Many debt collection companies pursue debt much more aggressively than the original creditor, using legal and sometimes illegal means. Several complaints have been filed against Central Mediation Services for attempting to collect:

  • Non-existent debt
  • Debt that is already cleared
  • Double or triple the original debt amount

Settle debt with Central Mediation Services

You can negotiate debt settlement at any stage of the collections process. SoloSettle makes it easy.

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What is Central Mediation Services?

Central Mediation Services is a New York-based debt collection company. They have been in business since 2016. Central Mediation Services is located at:

2940 Delaware Avenue, Suite #104

Kenmore, NY 14217

(866) 743-9836

Who does Central Mediation Services collect for?

Central Mediation Services collects debts for a variety of companies operating in different sectors of the economy.

Read Central Mediation Services reviews online

If you are curious about what consumers have said regarding their experience with Central Mediation Services on a delinquent debt, then take a moment to read these reviews:

Confirm the Central Mediation Services phone call is legitimate

There are steps you can take to determine if a phone call you receive from Central Mediation Services is legitimate. It is important to exercise caution when engaging with someone over the phone. Suspect the caller may be a fake Central Mediation Services debt collector if they:

  • Refuse to give you their full names, mailing address, phone number, and the company's professional license number
  • Ask you to repay a debt you don't recognize
  • Threaten to report you or call the police if you do not agree to pay immediately
  • Adamantly request you to pay via gift card, prepaid debit card, or wire transfer

If you encounter the above, request more information about the debt in question by sending a debt validation letter requesting them to validate the debt. Some debt collectors stop the collection process at this point if the debt is fake or they were falsely using a creditor's name to scam you.

You can also confirm the call's legitimacy by checking your credit report. If the debt is not listed, then it's a sign you are being scammed. Report the debt collection scam to

How to handle a legitimate Central Mediation Services phone call

Central Mediation Services has the right to call and request payments if the debt you owe is genuine. They will act on behalf of your creditors to get you to pay, but they need to follow the right procedure. Below are the proper steps to follow when you receive a legitimate Mediation Services call:

  1. Gather the details of the person calling: Their name, the debt collectors company they represent, their address, and phone number. You can also ask for a professional licensing number if your state requires them to have one.
  2. Learn more about the alleged debt: The amount and when the original creditors sold the debt, or confirmation that Mediation Services has been assigned the debt.
  3. Send a debt validation letter: This letter is used for requesting the debt collector specify the exact amount you owe, the name of your creditor, and the history of the debt. It also disputes the debt and notifies the collector you can sue them if they violate the FDCPA.

Solo makes it easy to send Mediation Services a Debt Validation Letter.

Negotiate a debt settlement with Central Mediation Services

If you acknowledge the fact that you owe the debt and want to avoid going through the contentious and risky litigation process associated with a debt collection lawsuit, then try to negotiate a debt settlement with Central Mediation Services. They may be amenable to a settlement for a lesser amount, as opposed to spending time and resources on pursuing payment through litigation.

If you were served with a Summons and Complaint regarding a debt collection lawsuit, then now is the time to act and not bury your head in the sand hoping the debt collection lawsuit will somehow disappear. If you take just a few proactive steps, you could potentially get Central Mediation Services off your back and get them to accept a significantly lower amount through negotiated settlement.

The debt settlement process can be as simple as follow these four steps:

  1. Respond to the pending debt collection lawsuit.
  2. Determine how much you can reasonably afford to pay based on the amount owed.
  3. Send a debt settlement offer to Central Mediation Services.
  4. If you can reach an agreement, get the debt settlement terms in writing.

To learn more about debt settlement negotiation, check out this video explaining how you can negotiate a debt settlement on your own:

SoloSettle makes it easy to start the debt settlement negotiation process. Keep in mind that many debt collection agencies are willing to settle for less than the original amount, because often they purchase the debt for pennies on the dollar. This means you can pay less than you actually owe.

Remember to keep copies of all agreements and honor your part of the agreement.

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