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Is Collection Bureau of Hudson Valley Legit? Resolve Debt

Sarah Edwards | April 23, 2024

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Harris is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Yes, Collection Bureau Hudson Valley (CBHV) is a legit debt collection agency. If you’ve been contacted by CBHV, you’ll need to verify that the debt is yours before proceeding further. You can negotiate a lower settlement amount with the help of SoloSettle.

In a world full of scams, it’s hard to know who to trust. That’s why you may have initially dismissed phone calls from the Collection Bureau Hudson Valley (CBHV). Is this a legitimate company? And if so, you may be wondering, “How do I find Collection Bureau Hudson Valley case number?”

Use this guide to learn more about CBHV and how to resolve your debt quickly.

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Collection Bureau of the Hudson Valley: Who are they, and what do they want?

What does CBHV stand for? CBHV stands for the Collection Bureau Hudson Valley, a debt collection based out of Newburgh, New York. The company is a debt collection agency, which means that they’ve been hired by your creditor to collect money you owe.

Am I the victim of a CBHV scam?

For starters, Collection Bureau Hudson Valley is not a scam but a legitimate debt collection company. The company has been in operation since 1974 and is licensed to collect debt in all 50 states. They’re also accredited by the Better Business Bureau (BBB) with a B+ rating.

That said, a casual glance at Collection Bureau Hudson Valley reviews will show that the company has a mixed public reputation. The BBB website records dozens of consumer complaints against CBHV, and hundreds of complaints against CBHV are recorded on the Consumer Financial Protection Bureau (CFPB) database.

Many CBHV reviews claim that the company has contacted individuals about illegitimate debt. For that reason, your first task should be to determine how much you actually owe CBHV — and whether that debt is truly legitimate.

How do I find Collection Bureau Hudson Valley case number?

A CBHV representative may have mentioned something about a “case number” when leaving a voicemail. If so, you may need to track this information down. By doing so, you’ll also learn “how to find out how much I owe CBHV.”

The best option is to contact the company directly. The company website offers a client portal that would likely reveal your case number, but this assumes that you have login credentials. The website offers a contact form, though the company appears to reserve this for business clients to inquire about the company’s services.

Instead, the website encourages debtors to contact Collection Bureau of Hudson Valley by:

  • Email: info@cbhv.com;
  • Phone: 800-745-1395; or
  • Mail: 155 North Plank Road, Newburgh, New York 12551

The website also provides options for online payments, but it’s more important to verify and resolve your debt rather than pay the full amount.

Respond quickly to CBHV

If you’ve been contacted by CBHV, it’s because the company is claiming to have purchased your debt from another creditor, and they’re now seeking to collect it. Before you do anything, make sure to respond quickly to debt collection phone calls.

Use SoloSuit to send a Debt Validation Letter and verify your debt.

Report violations of the FDCPA

Every American consumer is protected from harassing debt collection practices by the Fair Debt Collection Practices Act (FDCPA). This act prevents debt collectors from such activities as:

  • Calling multiple times per day.
  • Calling you prior to 8 a.m.
  • Calling you after 9 p.m.
  • Contacting your coworkers, family members, or friends regarding your debt.
  • Failing to identify themselves as a debt collector.
  • Declining to validate your debt.
  • Threatening to arrest you if you don’t pay your debt.
  • Using offensive/vulgar language.
  • Contacting you after receiving a Cease and Desist letter.

Has someone from CBHV violated your rights? Fight back by reporting them to the Federal Trade Commission (FTC) through the FTC website or by calling 877-382-4357. Additionally, you can report the company to the Consumer Financial Protection Bureau by calling 855-411-2372 or through the CFPB website.

Verify that the debt is yours

Never agree that the debt is yours until CBHV can prove it. Insist that CBHV provides you with the following information:

  • The name of your original creditor
  • The date you incurred the debt
  • Any evidence that connects you to the debt
  • Your past payment history (if any)
  • The amount of the original (or remaining) debt

Pushing back may cause CBHV to back off — though don’t bet on it. At the very least, you’ll learn just what you owe, which can help you take charge by resolving your debt.

Here are some tips for making a Debt Validation Letter:

Negotiate a lower settlement with CBHV

At this point, you should have confirmed that the debt is legitimately yours. If it is, your best option is to negotiate a lower settlement amount. Most debt collectors would prefer this option to avoid a protracted debt collection process.

You can start by agreeing to pay a smaller percentage of the original amount. CBHV may not accept this offer, but you’ll at least be working toward a mutually acceptable settlement solution.

SoloSettle makes the negotiation process easy. By using this intuitive platform, you’ll never have to interact directly with CBHV, and you won’t pay a dime until you reach an official settlement amount.

Let’s look at an example of how SoloSettle can help you.

Example: Glenn wasn’t sure that CBHV was legit, but a bit of research revealed that he was dealing with a genuine debt collector. Fortunately, Glenn was able to push back by insisting that CBHV prove that he actually owed the debt. Once he did, he acted quickly, using SoloSettle to conveniently start negotiating for a lower settlement. CBHV soon agreed to a reasonable settlement, which allowed Glenn to resolve his debt for less than what he originally owed.


Negotiate with CBHV through SoloSettle and resolve your debt quickly.

Settle your debt for good

Don’t ignore phone calls from debt collectors like the Collection Bureau Hudson Valley. Instead, take control by validating your debt and then working to find an affordable settlement solution. SoloSettle can help you save money on your debt and resolve the debt once and for all.

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