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How to Resolve Debt with Evergreen Professional

Sarah Edwards | January 05, 2024

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Harris is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Evergreen Professional is a legitimate debt collection agency. If you’ve been contacted by this agency, it’s important to respond right away. Request a Debt Validation Letter to confirm your debt, then use SoloSettle from SoloSuit to negotiate a settlement and resolve your debt before your court date.

Have you been getting unwanted calls from someone claiming to represent Evergreen Professional? You’re not alone. Evergreen Professional Recoveries is a debt collection company, and if it’s contacting you, you probably have unresolved debt with one of its clients.

Don’t ignore any calls or documents you receive from Evergreen Professional. Instead, follow the steps below to resolve your debt and avoid continued phone calls.

Sued for debt? Resolve it through debt settlement.

What is Evergreen Professional?

Evergreen Professional Recoveries is a debt collection agency based out of Bothell, Washington. It collects debts for companies in various sectors, including finance, retail, education, and healthcare. Based on online reviews and complaints, it seems that Evergreen Professional mostly collects medical debt.

You might see the company referred to as Evergreen Professional Services, Evergreen Professional Recovery Services, or Evergreen Professional Recoveries.

Get in contact with Evergreen Professional

Evergreen Professional Services maintains a corporate office at 12100 NE 195th Street, Suite #125, Bothell, Washington 98011, as shown in the photo below:

Evergreen Professional Recoveries phone number

The agency’s website lists multiple phone numbers for Evergreen Professional:

  • Client Services: 877-591-7747
  • Consumer Accounts: 800-241-1305
  • General: 206-223-1676

You can also fax Evergreen Professional at 425-402-4495.

Is Evergreen Professional Recoveries legitimate?

Don’t make the mistake of ignoring Evergreen Professional because you’re concerned about a scam. The company is a legitimate debt collection company, and it is contacting you about a debt it believes you owe. The company website boasts strong customer service and a high recovery rate.

Evergreen Professional reviews aren’t great

However, as of 2023, reviews on Google give Evergreen Professional Recoveries an average 1.4/5 stars, and its Better Business Bureau lists several complaints too, giving it an average rating of 1/5 stars. Finally, the company has more than 150 listed with the Consumer Financial Protection Bureau (CFPB).

Many complaints allege that they’ve been contacted about illegitimate debt, showing the importance of validating debt before responding.

Below are some real consumer reviews of Evergreen Professional:

Know your rights when dealing with Evergreen Professional

Even if your debt is 100% legitimate, it doesn’t give a debt collector the right to violate your rights. Every American is protected by the Fair Debt Collection Practices Act (FDCPA). The FDCPA stipulates the kind of practices that debt collection agencies like Evergreen Professional are (and are not) allowed to do.

For example, debt collectors may not:

  • Call you multiple times per day.
  • Call prior to 8 a.m. or after 9 p.m.
  • Contact your friends, family, or coworkers regarding your debt.
  • Use vulgar, threatening, or offensive language.
  • Intimidate you or threaten you with arrest if you fail to pay your debt.
  • Continue calling you after you send a Cease and Desist Letter.
  • Refuse to validate your debt.

Do you believe that Evergreen Professional Recovery has violated the terms of the FDCPA? You can report it to the Federal Trade Commission (FTC) using the FTC website or by calling 877-382-4357. You can also report violations to the Consumer Financial Protection Bureau (CFPB) by visiting the website or calling 855-411-2372.

Validate your debt with Evergreen Professional

You can also exercise your rights by requesting a Debt Validation Letter from Evergreen Professional. A Debt Validation Letter will include the following information:

  • The name of the original creditor
  • The total amount due
  • Evidence that shows that the debt is yours
  • The date of the last payment made on the debt
  • The age of the debt

Evergreen Professional must also provide its debt license number to show that it can legally operate in your state.

Ask Evergreen Professional Recoveries to validate your debt.

Settle your debt with Evergreen Professional

If Evergreen Professional validates your debt, you will have to work out a way to resolve it. You can potentially settle the debt in three steps:

  1. Respond to the debt lawsuit with a legal Answer.
  2. Negotiate a settlement agreement.
  3. Get the settlement agreement in writing once your offer is accepted.

Learn more below, or watch this video to discover how to settle your debts:

1. Respond to Evergreen Professional with a legal Answer

Evergreen Professional Services might escalate the situation by hitting you with a debt collection lawsuit. If this happens, you must respond quickly by filing an Answer with the court.

Failing to file an Answer could result in a default judgment in favor of the agency. The agency can also request legal fees, debt collection fees, and other charges that only add to your total debt. Typically, you only have two to four weeks to file an Answer, which is why it’s vital to respond as quickly as possible.

Use SoloSuit to respond to a debt lawsuit.

2. Negotiate a settlement

Next, start the negotiation process with Evergreen Professional. The easiest way to do this is through SoloSettle. First, decide what you’re willing to pay. As a general rule, your first offer should be 60% of the total amount.

SoloSettle will draft the offer for you and submit it to Evergreen Professional. However, don’t be surprised if the agency comes back with a counteroffer, which you can accept or decline. If you decline, you can submit another offer or take your chances in court. Just remember that you’re probably better off settling now; otherwise, the judge may rule against you.

Use SoloSettle to make a settlement offer and begin negotiation.

3. Get the settlement agreement in writing

Once you and Evergreen Professional agree on a settlement amount, make sure to get a settlement agreement in writing. It’s not uncommon for debt collectors to continue pursuing matters in court even after agreeing to a settlement.

In addition, save any supporting documentation. This includes any emails you may have exchanged with Evergreen Professional.

4. Commit to your payment schedule

Now that you have a settlement, you can move on by paying off your reduced debt and move on with life. Be sure to fulfill you end of the settlement agreement.

Here’s an example.

Example: Olivia started receiving daily calls from someone representing Evergreen Professional Recovery Services. After checking online, she discovered that this was a legit collection agency. She requested a Debt Validation Letter to verify that the debt was hers. Once she confirmed her debt, she used SoloSettle to negotiate a settlement equal to around 67% of her original debt. Now, she’s working to pay off her debt and rebuild her credit.


SoloSuit can help

Medical debt can be challenging, which is why it’s vital to verify that the debt is yours before negotiating a settlement. As always, SoloSuit is here to help you prepare your Answer and start the negotiation process.

Settle with SoloSettle

Make an Offer

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