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Respond to a Rent Recovery Solutions Lawsuit

Dena Standley | September 23, 2024

Dena Standley
Legal Expert, Paralegal
Dena Standley, BA

Dena Standley is a seasoned paralegal with more than 20 years of experience in legal research and writing, having received a certification as a Legal Assistant/Paralegal from Southern Technical College.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Fact-checked by Greg Anjewierden, J.D.

Greg Anjewierden
Attorney and CEO of Debtbrief
Greg Anjewierden, JD

Greg Anjewierden is the Founder and CEO of Debtbrief, where he empowers consumers sued by debt collectors with tools, legal representation, and self-defense strategies. With over a decade of legal experience, including as a former creditor’s rights attorney, Greg is committed to advocating for consumer rights.

Summary: Responding to a lawsuit from Rent Recovery Solutions with a written Answer increases your chances of resolving the case and buys you time to negotiate debt settlement. Use SoloSettle to start negotiating the debt.

Receiving a lawsuit letter from a debt collector like Rent Recovery Solutions (RRS) can be stressful for any consumer. If the case progresses unfavorably, it could result in wage garnishment, a lien on your property, or even legal access to your bank account for debt recovery. That’s why taking timely action when you receive a lawsuit is crucial to avoiding these outcomes.

Many consumers might hesitate to respond, thinking the debt collector won’t follow through. However, a lawsuit from Rent Recovery Solutions indicates a commitment to resolving the debt, which presents an opportunity for both parties to reach a mutually agreeable solution.

This article will guide you through the steps to respond to a Rent Recovery Solutions lawsuit, helping you navigate the process toward a fair resolution. But first, let’s explore what Rent Recovery Solutions is and what consumers have experienced in their interactions with them.

Settle debt with Rent Recovery Solutions

You can negotiate debt settlement at any stage of the collections process. SoloSettle makes it easy.

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What is Rent Recovery Solutions, and how does it work?

Rent Recovery Solutions is a legitimate debt recovery company based in Atlanta, GA that specializes in landlord-tenant relationships and debt recovery.

Once you miss a payment for 90–120 days, your landlord will hand you over to Rent Recovery Solutions, hoping they can collect the money for them. Rent Recovery Solutions collections may call you multiple times a day or send several emails. They will likely report your past due rent to the credit reporting agencies, which can result in a significant hit to your credit score. If you fail to respond to their attempts, they will escalate the matter to court, which could be why you received the debt collection lawsuit.

Is Rent Recovery Solutions a scam?

Rent Recovery Solutions is not a scam. Rent Recovery Solutions has been in the billing and debt collection business for over seventeen years. They assist landlords in property management and ensure they collect nearly 100% of their rent money. This means a Rent Recovery Solutions debt collector will use all means possible to collect money from consumers who have stopped paying their bills.

Contact Rent Recovery Solutions

Ready to reach out to Rent Recovery Solutions to resolve your debt? Use the following contact information:

Follow these three steps to respond to a Rent Recovery Solutions lawsuit

Consumers often feel like giving up on their finances when they receive a debt collection lawsuit. But there is still hope. You can respond to the lawsuit with an Answer and save your finances from spiraling downwards. Let’s look at the steps.

1- Answer each claim listed in the Complaint

As part of the documents you received notifying you of the lawsuit, you will see a Complaint document that outlines all the allegations RRS has against you (also known as a Petition in some states). You must respond to each claim with three responses:

  • Admit: You agree with the allegation RRS has raised against you.
  • Deny: You disagree with the claim made and want RRS to prove their claim.
  • Deny for lack of knowledge: You cannot respond accurately to the claim as you need to search for more information.

The best approach most legal professionals would advise is to deny most of the allegations and let RRS prove their case in court. Sometimes, they do not have enough information and may withdraw or risk losing the case.

2- Assert your affirmative defenses

The section that follows is the affirmative defenses, in which you explain why you are not responsible for paying the debt or, if it's yours, why you should not pay as it is. The following are examples of affirmative defenses you can use:

  • The debt was canceled
  • The debt doesn't belong to you
  • You already paid the debt in full
  • The debt reached the statute of limitations
  • RRS has not proved they have the right standing to collect the debt

If you have good affirmative defenses and can prove them, you will likely win the case, or RRS may approach you with a settlement deal.

3- File the Answer in court and send a copy to Rent Recovery Solutions

You must send the Answer to the courthouse indicated in the lawsuit. It is likely in the county where you acquired the debt. You can take it physically or use certified mail services that will give you proof of delivery. Every state has a deadline to submit your Answer document from the date the lawsuit was sent. Check with your state’s deadline to ensure you file the Answer in time.

Settle your debt with Rent Recovery Solutions

Once you send the Answer, you can approach RRS and tell them you want to settle the debt. They are likely to agree because debt collectors do not like the court process. They may also consider it because you sent an Answer, making it harder for them to win. In the Rent Recovery Solutions settlement process, you offer RRS a figure lower than the actual debt you owe and promise to pay a lump sum. If you remain with a balance, you commit to pay it within a short period.

Learn more about settling a debt lawsuit in the following video.

SoloSettle is an online tool that helps you send a powerful settlement offer. It enables you to draft a convincing letter and ensures you use the correct legalese language. Once you agree on a deal, search for Rent Recovery Solutions pay online, or use the hyperlink to make the agreed-upon payment.

Read Rent Recovery Solutions reviews online to see what consumers are saying about it

Rent Recovery Solutions is not accredited by the Better Business Bureau and has an official F score on its BBB profile, with an average customer rating of 1.7 out of 5 stars and more than 400 complaints submitted against it. Similarly, WalletHub reviews earn Rent Recovery Solutions an average star rating of 1.7 out of 5 stars. On the Consumer Finance Protection Bureau complaint database, RRS has received more than 350 consumer complaints.

The consumer complaints range from talking to rude agents, calling countless times a day for the same debt, being pursued for a debt they do not owe, and not updating the database promptly to show the debt was paid on the consumer's credit report.

FAQs about Rent Recovery Solutions

What kind of assistance can customers expect from Rent Recovery Solutions?

RRS claims to have extensive knowledge of the rental industry and debt recovery. According to its website, its staff is trained in mediation techniques grounded in respect and offers former residents options and “real input” into the mediation process. However, RRS is a debt collection agency, meaning its primary allegiance is to the creditors using its services.

What can be expected from Rent Recovery Solutions customer service?

According to online reviews, consumers have a negative opinion of RRS’s customer service. The company states that its founding principle is “one of fairness and respect of our clients and former residents.” It goes on to state that it respects the laws that govern debt collection. That said, consumers should know that they are protected from abuses by the Fair Credit Reporting Act and the Consumer Financial Protection Bureau.

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