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What is Trident Asset Management? How to respond

Dena Standley | April 23, 2024

Dena Standley
Legal Expert, Paralegal
Dena Standley, BA

Dena Standley is a seasoned paralegal with more than 20 years of experience in legal research and writing, having received a certification as a Legal Assistant/Paralegal from Southern Technical College.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Responding to Trident Asset Management collection agency is the surest way to stop their calls and avoid a lawsuit. SoloSuit offers several ways to respond, including sending a Debt Validation Letter to stop their calls and requesting a settlement deal via SoloSettle.

Having a debt collector contact you continuously is mentally draining. Trident Asset Management (TAM) is a debt collection agency that does just that. TAM debt collectors contact consumers to ask them to pay outstanding debts that have been outstanding for more than 90–180 days.

TAM uses all means possible to collect a debt, including adding the debt to your credit report or filing a debt collection lawsuit against you. Once the company has made contact with you, it's best to respond with a Debt Validation Letter to force it to verify the details of the debt.

This article will give you tips on how to respond to a Trident Asset Management debt collector. But first, who is Trident Asset Management, and what do consumers say about the company?

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Who is Trident Asset Management?

Trident Asset Management (TAM) is a third-party debt collection agency based in Alpharetta, Georgia. Founded in 2007, the company's leading service is helping organizations and businesses collect money from consumers who fail to make payments.

TAM also buys these debts for pennies on the dollar if their clients want to close accounts for the sake of their end-year reporting to investors. Trident Asset Management collection agency works with clients from various sectors, including medical, automobile, telecommunications, utilities, education, commercial, banks, and credit unions.

What debts does Trident Asset Management manage?

Trident Asset Management manages all types of debts, including secured and unsecured debt. Examples of secured debt are mortgages, auto loans, and home equity loans. Unsecured loans include medical bills, credit card debt, student loans, and personal loans.

TAM also manages revolving debt and closed-end (installment debt). Revolving debt gives consumers an open line of credit, allowing them to borrow a specific amount repeatedly. Installment debt lets a consumer borrow a fixed amount for a particular period defined in the contract.

Are you receiving multiple calls per day for any of the above debts? Use SoloSuit to stop their calls. Start drafting your Debt Validation Letter here.

Trident Asset Management reviews

Trident Asset Management reviews are mixed. Some borrowers appreciate the help they receive in resolving their debt with TAM. In contrast, others state they were mistreated and had inaccurate entries on their credit report. Ratings from various online platforms are as follows: BBB records a 1, WalletHub 2.3, while Google Review has a 1.5-star rating. The following is a real complaint against Trident Asset Management from a Google review:

TAM reports fraudulently obtained information to get you to pay them for money that is not owed, for small amounts, hoping you will just pay them to have it removed from your credit file. Double-check that anything they put on your credit file is accurate. It's most likely incorrect information hoping you will pay.

The Consumer Financial Protection Bureau consumer database records more than 1,000 complaints against Trident Asset Management. Most of these complaints claim that TAM does not treat consumers fairly and reports inaccurate information to the credit reporting bureaus.

As you can see, it's important to know how to respond to Trident Asset Management when its debt collectors call you, so keep reading for some tips and tricks.

How to respond when TAM calls multiple times a day

TAM calls can drive you crazy when they interrupt your daily life. When you pick up the phone, you either get a rude agent telling you to pay their debt or a robocall repeating the same information. At this stage, the best way to stop these calls is to send a Debt Validation Letter. This document legally requires Trident Asset Management to send a debt verification document.

They are supposed to stop calling until they respond. If you disagree with the information provided, you can dispute the debt with TAM and the three credit bureaus within 30 days. If you confirm the information is accurate, you can pay the debt and save money by settling. Learn how SoloSettle can help you settle your debt for good in the following video.

What to do if TAM violates your consumer rights

The Fair Debt Collection Practices Act protects borrowers from harassment or mistreatment by original creditors or debt collection agencies. The following are examples of the guidelines that state that the Trident Asset Management collection agency should not:

  • Talk about your debt with friends, colleagues, or family members
  • Call you dozens of times a day for the same debt
  • Call your workplace after you tell them not to
  • Threaten to confiscate your crucial documents if you do not pay immediately
  • Use profanity or abusive language when talking to you

If Trident Asset Management violates these laws, respond by submitting a complaint to the Fair Trade Commission, Better Business Bureau, Consumer Financial Protection Bureau, and your state's attorney general's office.

How to respond when TAM sues you

The ultimate action that Trident Asset Management collection agency can take against a consumer is to take them to court for the debt. They have attorneys on standby, ready to argue a case against you. If they succeed, the court may permit TAM to garnish your wages, put a lien on your property, or access your bank account.

Therefore, you must respond to the Summons and Complaint document with an Answer. The Answer allows you to deny or admit to the allegation TAM has outlined against you. You also get an opportunity to explain why you are not responsible for the debt and, if it's yours, why you should not pay—this section will probably be titled affirmative defenses.

The goal is to force Trident Asset Management to withdraw the case or make a settlement offer if you enter valid and factual affirmative defenses. SoloSuit can help you with that when you use our Answer document template to respond. We also have an attorney ready to review your document and suggest changes to improve your chances of winning.

Respond to Trident Asset Management with SoloSettle

SoloSettle is an online tool that allows you to communicate with creditors and debt collectors and make a debt settlement offer after a lawsuit has been filed. Once you reach a settlement agreement, SoloSettle will handle the paperwork to ensure Trident Asset Management upholds its end of the agreement. Your personal and financial information will also be safe with us, and TAM agents will not access it. Start working on your settlement offer today.

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FAQS about Trident Asset Management

What is the address of Trident Asset Management?

The address of Trident Asset Management is P.O. Box 888424, Atlanta GA 30356. The company's physical address is 10375 Old Alabama Rd, Alpharetta, GA 30022.

What is the phone number of Trident Asset Management?

The phone number of Trident Asset Management is 866-695-8893.

What are the operation hours of Trident Asset Management?

Trident Asset Management's operation hours are 8:30 a.m. to 5 p.m. EST on weekdays.

What states does Trident Asset Management operate in?

Trident Asset Management operates in all 50 states, but the company is headquartered in Georgia. Consumers have reported complaints against Trident Asset Management in almost every state.

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