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Stop Calls From 1 (800) 236-4300

Dena Standley | February 08, 2024

Dena Standley
Legal Expert, Paralegal
Dena Standley, BA

Dena Standley is a seasoned paralegal with more than 20 years of experience in legal research and writing, having received a certification as a Legal Assistant/Paralegal from Southern Technical College.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: 1 (800) 236-4300 is a debt collector calling from Nelnet (formerly Great Lakes Educational Loans Service Inc). You can stop their calls by sending a Debt Validation Letter.

Completing a college education is an exciting achievement but a costly one. Often, it can only be accomplished with federal or private student loans. However, this assistance can later turn into a nightmare if you fail to keep up with the loan repayment. You'll begin to receive annoying calls from numbers such as 1 (800) 236-4300 asking you to pay the student loan.

If you receive calls from 1 (800) 236-4300, you likely have a student loan with Great Lakes Educational Loans Service Inc. Their debt collection agents are hired to seek out loan repayment using any means possible. The following section explores more about Great Lakes and how it works, explains laws regarding robocalls, and what to do to stop their calls.

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What company is 1(800)-236-4300?

1 (800) 236-4300 number belongs to Great Lakes Educational Loans Service Inc. They are a student loan servicer working with the U.S. Department of Education. However, in 2018, Nelnet (National Educational Loan Network) acquired Great Lakes.

Nelnet is the current company that handles student loans previously serviced by Great Lakes. The transfer process started in March 2022 and was expected to be complete by June 2023.

The following is Great Lakes and Nelnet's contact information.

Contact Great Lakes

Contact Nelnet

Have you received a lawsuit letter for a student loan debt? Do not panic. We can help you send a professional Answer to increase your chances of winning the case or forcing the lawsuit out of court. Draft and file an Answer document here..

How does Great Lakes Educational Loan Services work?

When you qualify and receive a federal student loan, the U.S. Department of Education assigns you a loan servicer (Great Lakes) to manage your accounts and payments. This process occurs without consulting you—the U.S. Department of Education chooses your loan servicer. Afterward, Great Lakes becomes responsible for ensuring you keep up with the payments when you complete college.

Henceforth, Great Lakes (and now Nelnet) will handle all matters relating to your student loans until you make the last payment.

Laws and regulations prohibit robocalls and other unwanted calls

Sometimes, debt collection agencies use robocalls to make multiple calls to the same number to frustrate consumers into paying. The Telephone Consumer Protection Act (TCPA) restricts this behavior and has clauses prohibiting repetitive robocalls to cell phones or pagers. Other restrictions include prerecorded voice messages, SMS text messages, and fax machines. The fine for violations of this act ranges from $500 to $1,500 per illegal robocall made.

In other situations, debt collectors use abusive language when engaging consumers, which is also addressed in the Telemarketing and Consumer Fraud and Abuse Prevention Act. These guidelines prohibit abusive and deceptive telemarketing practices or acts. In 2009, the Federal Communications Commission passed the Truth In Caller Act forbidding the illegal hiding of caller ID details to mask a phone number or identity to cause harm or defraud. Penalties for this violation can be as high as $10,000

Stop debt collection calls from Great Lakes

When you pick a call from a Great Lake agent, be polite yet firm in advocating for your consumer rights. Start by asking them to verify the debt details by sending a Debt Validation Letter. Remind them it should include the original creditor and the accurate amount you owe. Most of the time, debt collectors end the call here. You should request that all future communication occur via email or USPS.

If you have no reason to dispute the debt, you can use SoloSettle to start the negotiation process with debt collectors.

Next, log in to SoloSettle and draft your Debt Settlement Letter using a pre-written template that guides you on the information to enter. When Great Lakes responds, SoloSuit will help you negotiate a reasonable deal based on what you can afford to pay.

Watch the following video to learn more about how to stop calls from +1 (800) 236-4300:

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