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What is Apex Asset Management? How to Respond

Sarah Edwards | January 05, 2024

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Harris is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Apex Asset Management is a debt collection company that specializes in medical debt. If you’re being sued by Apex, it’s important to act quickly to avoid a default judgment against you. SoloSuit can help you prepare an Answer as well as negotiate a favorable settlement.

Are you tired of repeated phone calls from someone claiming to represent Apex Asset Management? Don’t ignore these phone calls. This company specializes in medical debt, and if you ignore the calls, Apex could resort to a lawsuit to collect money on behalf of its client.

Instead, act quickly to avoid court and resolve your debt. Otherwise, you could experience damage to your credit or even face wage garnishment.

Sued by Apex Asset Management? Resolve your debt through settlement.

SoloSettle will take you through each step of the settlement negotiation process.

Is Apex Asset Management a scam?

No, it is not. Apex Asset Management, LLC is a legitimate debt collection company that focuses on medical collections. Most commonly, the company purchases debts from healthcare and insurance providers that have given up on collecting on their own.

That doesn’t mean that Apex is contacting you about a legitimate debt. Apex Asset Management has several consumer complaints listed with the Better Business Bureau and dozens of complaints have been submitted to the Consumer Financial Protection Bureau against Apex.

Many of these complaints allege that the debt was not rightfully theirs — and that Apex Asset Management had used threatening language to pursue the debt. Check out some real Apex Asset Management reviews below:

What is Apex Asset Management’s contact information?

Apex Asset Management, LLC can be reached by mail at 2501 Oregon Pike, Lancaster, PA 17601. It may also be reached by phone at 717-519-1770 or toll-free at 1-888-592-2144. You may also send an email to wecollect@apexasset.com.

Check out Apex Asset Management's website to learn more.

Respond to Apex Asset Management

Before you can resolve your debt, it’s important to know how to respond. Your goal should be to validate that the debt is yours and avoid being pressured by intimidating language or the threat of a debt collection lawsuit.

Know your rights

Some consumer complaints allege that Apex Asset Management violated the terms of the Fair Debt Collection Practices Act (FDCPA). This federal law protects consumers from debt collectors who employ tactics such as the following:

  • Calling prior to 8 a.m.
  • Calling after 9 p.m.
  • Calling you more than once per day.
  • Contacting friends, family, or coworkers regarding your debt.
  • Refusing to validate your debt.
  • Using intimidating tactics or threatening you with arrest.
  • Using profane or offensive language.
  • Continuing to contact you after receiving a Cease and Desist Letter.

If you believe that a representative from Apex Asset Management has violated your rights, you may report them to the Federal Trade Commission online or by calling 877-382-4357. You can also make a report on the CFPB’s website or by calling 855-411-2372.

File an Answer to avoid a legal battle

Your next step depends on whether Apex Asset Management has escalated things to the level of a lawsuit. If you’ve been sued for past debt, you must fight it by filing an Answer with the court within two to four weeks.

An Answer is a legal document expressing your intent to fight the lawsuit. If you fail to file an Answer — or miss the deadline — the court may issue a default judgment in favor of Apex Asset Management. Once this happens, you’ll lose your ability to negotiate a settlement. You may even be asked to pay legal fees or debt collection fees.

Let’s look at an example.

Example: Justin had been ignoring the phone calls, believing that Apex Asset Management was some sort of telemarketing scam. He realized his error when he received notification that he was being sued over past medical debt. Initially, he panicked, until a friend told him about SoloSuit. Justin used the app to answer some questions, then paid for an attorney to review his Answer before filing it with the court. As a result, Justin avoided a default judgment and bought some time to validate his debt and negotiate a settlement.


Draft and file an Answer to your debt lawsuit.

Validate your debt

Never take a debt collector’s word for it. Always force them to validate the debt. Collection agencies are required to send you a Debt Validation Letter. This document provides you with information that includes:

  • The name of the original creditor.
  • The amount of your original debt.
  • The amount you’ve already paid on the debt.
  • The date of the last payment.
  • Evidence that the debt is yours.

This letter is important because it will show how much evidence Apex Asset Management has against you. But if the company can prove that you owe an unpaid medical debt, you might need to consider resolving your debt through a settlement.

Make Apex Asset Management validate your debt.

Still have questions about your Debt Validation Letter? Watch this video:

Resolve your debt with Apex Asset Management

After you validate your debt with Apex Asset Management, you’re in a better position to open up negotiations. Here’s how the process works.

Start negotiations with SoloSettle

You’re ready to negotiate with Apex Asset Management — but you’re not sure where to start. It’s easy: Simply make an initial offer through SoloSettle. You might start by agreeing to pay 60% of the total debt.

What if Apex Asset Management declines this offer? While that’s possible, it will likely respond with a counteroffer. You can accept this offer or reject it before submitting another offer of your own. The goal is to find a mutually acceptable settlement amount to avoid further legal complications.

Document your settlement agreement

Save all of your correspondence with Apex Asset Management. It’s not unheard of for debt collectors to go behind your back and seek a default judgment even after you reach a settlement. If this happens, you can use SoloSettle to prove that your debt has been resolved.

Stick to your payment plan

Once your debt is settled, you’ll need to stick to your payment plan to avoid fees or other penalties. And making consistent on-time payments will also help you rebuild your damaged credit.

With Apex Asset Management, online payment through the company’s portal makes it easy to submit regular payments so you never miss a future deadline.

Settle your debt with Apex Asset Management.

Bonus tip: Get help when you need it

If you’ve been contacted by Apex Asset Management, you don’t have to fight this debt collection agency alone. SoloSuit can assist you in preparing an Answer, and SoloSettle will guide you through the negotiation process.

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