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What Is Assetcare on My Credit Report?

Sarah Edwards | January 16, 2024

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Harris is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Assetcare on your credit report means you might have an outstanding medical debt. Remove Assetcare from your credit report through debt validation, pay-for-delete, or a goodwill deletion. If you've been sued for debt, SoloSuit can help you resolve it.

Periodically getting a copy of your credit report to check for mistakes is a responsible thing to do. However, a routine check can quickly get confusing if you see collection accounts you don’t recognize. Have you found Assetcare LLC on your report? Keep reading for tips on how to remove Assetcare from your credit report.

But first, who is Assetcare?

What is Assetcare LLC?

Assetcare is a collection agency based in Texas. It’s a smaller agency that was founded in 2016. According to its website, it specializes in medical collections. Its headquarters are at 3400 Texoma Parkway, Suite 300, Sherman, TX 75090. If you need to get in touch, you can call the Assetcare phone number at (888) 993-3604. Assetcare sometimes goes by the alternate business name of CF Medical VI, LLC.

Assetcare might be a small collection agency, but it has received many complaints on its Better Business Bureau (BBB). As of January 2024, more than 250 complaints were filed against Assetcare in the last three years.

Why so many complaints? We took a deep dive into consumer’s experiences with Assetcare, and many of them alleged that the collection agency couldn’t or wouldn’t validate debt when asked. Some say that Assetcare LLC appeared on credit reports without sending any notice that a debt was due. Others said that Assetcare was trying to collect on debts that had already been paid.

Now, let’s look at how to remove Assetcare LLC from your credit report.

Follow these steps to remove Assetcare LLC from your credit report

Collection accounts generally come off your credit report in seven years. But during that period, they can cause some serious credit damage. If you intend to get any kind of credit (like new credit cards, auto loans, or mortgages) during the next seven years, it’s a good idea to do whatever you can to get Assetcare off your credit report. There are three main strategies you can take: asking Assetcare to validate the debt, offering a pay-for-delete, and requesting a goodwill deletion.

1. Make Assetcare validate the debt

Are you sick of seeing the Assetcare LLC phone number pop up on your screen? Before you pay, make sure that you actually have to pay what Assetcare says you do. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to ask debt collectors to prove that you owe a debt. You do this by sending a Debt Validation Letter asking for the following:

  • The original creditor’s name.
  • How much you owe.
  • A copy of the original contract between you and the creditor.
  • Proof that the bill collector is licensed to operate in your state of residence.
  • Proof that the bill collector is legally authorized to collect the debt.

SoloSuit can help you create a Debt Validation Letter in seconds. If Assetcare doesn’t validate the debt, you don’t have to pay.

Make Assetcare validate your debt.

Learn more about how to validate a debt with Assetcare in the following video:

2. Offer a pay-for-delete

The worst thing about collections on your credit report is the fact that they almost always stay there (for seven years, anyway), even after you’ve paid. However, collection agencies have some discretion here. While they rarely use it, they have the power to reach out to credit bureaus and ask them to remove certain items.

This is where a pay-for-delete comes in. With this strategy, you get in touch with Assetcare and ask them to delete the collection account from your credit report in exchange for you paying it. That way, your debt will be resolved — and you won’t be haunted by seven years of having a derogatory remark on your credit report. To see how it works, let’s consider an example.

Example: Chloe gets a copy of her credit report and sees that she has a collection account from Assetcare. It’s only $40, and Chloe doesn’t want it to impact her credit for years, so she decides to contact Assetcare. She asks if the company will delete the collection from her credit report if she pays it. Assetcare agrees, and Chloe pays the $40. In a couple of weeks, the account comes off her credit report.


In the interest of full disclosure, this strategy rarely works. After all, debt collectors don’t want to set a precedent for other consumers. But it’s worth a shot. The worst the debt collector can say is no.

3. Request a goodwill deletion

What if you’ve already paid off your debt to Assetcare? If you’ve paid your debt but want to try to get it off your credit report, your best bet is to request what’s called a “goodwill deletion.” This is when you ask the bill collector to remove the derogatory mark off of your credit report purely out of their own goodwill.

If you reach out to Assetcare to request a goodwill deletion, it’s a good idea to also include documentation of what made you start falling behind on your payments. For example, if you had a serious accident and were hospitalized, documenting the hospitalization (and including a concise explanation of what happened) is your best bet. Be polite and courteous when you reach out.

Let SoloSuit help you move toward financial health

Dodging bill collectors and living with debt hanging over your head can get exhausting. If you’re ready to deal with your debt, SoloSuit can help. Whether you need to make a bill collector validate your debt or need a way out of a debt collection lawsuit, SoloSuit has a product for you.

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