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Is Delta Outsource Group Legit?

Sarah Edwards | April 23, 2024

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Edwards is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Yes, Delta Outsource Group is legit, but it operates under an alternate name: InDebted USA, Inc. If you've been contacted by Delta Outsource Group, SoloSuit can help you stop collections calls, respond to debt collection legal action, and resolve your debts through settlement.

Debt collectors often use robocalls and repetitive tactics, but so do scammers. So when you get calls from a company claiming to be a legitimate debt collector, it can be hard to tell whether you need to pay them or block the number.

If Delta Outsource Group keeps calling, you might wonder if it’s a scam. The short answer is “no,” but there’s more! Here’s a bit about this company and how to deal with them.

Have I been targeted by a Delta Outsource Group Scam?

If you keep getting calls from 9162810745 Delta Outsource Group, you might think you’re the new target of a scam. However, questionable though the group may seem, there is no Delta Outsource Group scam.

The company is legitimate, and if they’re saying you owe a debt, that’s something you need to address. But as we’ll see in a moment, addressing your debt doesn’t always mean paying it.

What is Delta Outsource Group?

Now you know that there’s no Delta Outsource Group scam. So what is this business? In short, Delta Outsource Group is a legit debt collection agency, but we took a closer look at it.

We found that Delta Outsource Group Inc. can be a difficult company for consumers to research. That’s because it often operates under an alternate name: InDebted USA, Inc. Its Better Business Bureau (BBB) profile is under the InDebted name. The company website makes it look like Delta Outsource Group primarily goes by InDebted USA, Inc.

Delta Outsource Group, Inc. reviews state that the company is extremely hard to get in touch with.

There have been several complaints filed against Delta Outsource Group Inc., and some of the complaints allege that the company tries to collect debts that have already been settled. Others mentioned receiving multiple letters in a single day and getting late-night phone calls.

We also checked out the Consumer Financial Protection Bureau (CFPB) complaint database and found that Delta Outsource Group (going by InDebted, of course), dozens of complaints against it. Many of these complaints claim that Delta Outsource Group Inc. refuses to validate debt when asked.

Contact Delta Outsource Group

You can reach Delta Outsource Group at the following:

  • Phone: (800) 364-1895
  • Address: 62 N Central Dr, O Fallon, MO 63366-2336

The company encourages customers to reach out to them with problems before filing a complaint. The disclaimer on their page says dissatisfied customers can reach them at 866-273-5110 or Compliance@indebted.us.

What to do if Delta Outsource Group is calling you

If Delta Outsource Group has been hounding you about debt, it’s better to deal with it sooner than later. If you put debt collectors off long enough, they may file a debt collection lawsuit against you. Handling a debt lawsuit is a lot more complicated than just dealing with a debt collector!

However, you don’t want to just pay what you owe without asking questions. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to ask a debt collector to validate your debt by proving that you really owe it (and that they really have the right to collect it). You do this by sending a Debt Validation Letter.

You might wonder why you should go to the trouble of drafting and sending a letter. It might seem like extra work, but it could save you money in the long run.

Some debt collectors will simply stop contacting you about the debt once they get a Debt Validation Letter. They may not have everything they need to validate it, and they also may not feel like expending the effort to do so. Either way, it’s worth a shot.

Sending a Debt Validation Letter doesn’t have to be hard. SoloSuit helps you do it in minutes! With our template, all you have to do is answer a few questions. From there, we’ll format your letter and send it where it needs to go.

Get started with SoloSuit’s Debt Validation Letter template now!

Watch this video to learn more about how a Debt Validation Letter can help you resolve debt with Delta Outsource Group and other debt collectors:

What to do if Delta Outsource Group validates your debt

In a perfect world, every Debt Validation Letter would make the debt collector leave you alone forever. But unfortunately, some debt collectors can quickly and easily validate your debt. Then what?

Whatever you do, don’t ignore the debt validation. But if you’d rather not pay the full amount, it might be worth offering to pay a slightly lower amount to just have the debt settled. If the debt collector is unwilling to accept a lower amount, they might have other options if you can’t afford to pay right now. To illustrate, let’s look at an example.

Example: Kelvin keeps getting calls from Delta Outsource Group about an $800 debt. He sends a Debt Validation Letter, and the company proves he owes the debt. Kelvin can’t afford to pay $800 right now, so he asks if Delta Outsource Group will accept a $600 payment instead. However, the representative Kelvin talks to offers him a payment plan. If he pays $200 per month for the next four months, the company will stop bothering him.


It’s much better to deal with a bill collector directly than it is to deal with them during a lawsuit. If Delta Outsource Group sues you and there’s a judgment against you, the court may be able to garnish your wages or take money out of your bank account — you can’t negotiate a smaller payment or ask for a payment plan.

Demolish your debt with SoloSuit

You don’t have to live in fear of debt collectors any longer. With the help of SoloSuit, you can resolve your debt once and for all. Whether you’ve just started getting letters from debt collectors or are facing a debt lawsuit, we’re here for you.

Ready to settle your debt lawsuit? Check out SoloSettle by SoloSuit.

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